Our Southaven Tune-Up Service Process
Your appointment starts with diagnostic checks and a thorough inspection. We document what our technicians find, prepare an estimate, and give you the information needed to decide which recommendations to authorize.
Here’s what to expect after scheduling:
- Initial assessment: Our technicians use diagnostic checks and a physical inspection to evaluate your vehicle’s current needs.
- Digital report: You receive a Digital Vehicle Inspection report and service estimate by text message.
- Results review: A service advisor explains what we found and outlines the recommended work.
- Customer approval: You can approve or decline individual recommendations from your smartphone before work is performed or scheduled.
The length of your visit depends on what we find and the work you approve.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Maintenance Based on Your Vehicle’s Needs
A tune-up isn’t based on one fixed interval for every vehicle. The appropriate maintenance plan reflects the manufacturer’s guidance along with your vehicle’s make, model, mileage, service history, and current condition.
Your owner’s manual identifies the manufacturer maintenance schedule for your vehicle. We compare that schedule with what our technicians find, then tailor recommendations to the components that need attention.
See Tune-Up Findings Before Approving Service
Every visit includes a complimentary Digital Vehicle Inspection. The report contains photos or videos of vehicle findings, giving you a clear view of the components our technicians are discussing.
Your estimate separates documented needs from the services you authorize. After reviewing the recommendations, you can approve or decline them directly from your smartphone. No recommended work proceeds without your approval.
Warranty Coverage & Visit Conveniences
All work performed is covered by a 3-year/36,000-mile warranty. That warranty is honored at any Christian Brothers Automotive Southaven location, regardless of where the initial work was completed.
Our Southaven location also offers:
- Free shuttle service
- Free Wi-Fi
- After-hours key drop-off
- Courtesy inspections
- A waiting lounge
These transportation, drop-off, and waiting options give you practical ways to plan around your maintenance visit.
Understanding Car Tune-Ups
A tune-up is a vehicle-specific inspection and maintenance service focused on performance, wear, and components that need adjustment or replacement. It differs from broader scheduled maintenance, which follows the service intervals established for your particular vehicle.
A tune-up analysis can cover:
- Spark plugs and other ignition-related components
- Air filters, fuel filters, oil, and other fluids
- Belts, brakes, lights, and tires
- Emissions-related systems and other components identified during diagnostics
The analysis determines which items need service. We don’t treat every vehicle as if it requires the same parts or adjustments.
During a car tune-up at Christian Brothers Automotive Southaven, our ASE-certified technicians use state-of-the-art diagnostic tools to evaluate concerns and tailor adjustments to your vehicle’s service needs. We then explain which components are worn, overdue, or functioning as expected.
Why Southaven Drivers Choose Us
Our approach is rooted in the principle “Love your neighbor as yourself.” We explain the services your vehicle requires in clear, jargon-free language so you can make informed decisions about its care.
Our Southaven location is owned and operated by John Ferrante, and we have more than 30 years of experience serving the community. Our team also shares practical maintenance guidance that can support your vehicle’s long-term reliability. You’ll receive a clear explanation of our recommendations and estimate before deciding which services to approve.
Schedule your car maintenance visit by calling (662) 203-9441 or contacting us online. We’ll explain your options clearly before any work begins.
Frequently Asked Questions
These answers cover common questions about tune-up timing, service duration, and signs that your vehicle needs attention.
How Often Should I Get a Tune-Up?
Follow the service intervals in your owner’s manual, accounting for your vehicle’s make, model, mileage, and current needs. Our technicians can compare that guidance with what we find and identify the maintenance items that need attention.
How Long Does a Tune-Up Take?
Service time depends on what the inspection reveals and which work you approve. A service advisor reviews the results and estimate with you before work is performed or scheduled, rather than giving you an inaccurate fixed timeframe.
What Are the Signs That My Car Needs a Tune-Up?
Schedule an inspection if you notice:
- Difficulty starting
- Rough idling
- Unusual engine noises
- Vibration during acceleration
- Loss of power
- Reduced fuel economy
- Warning lights
Our ASE-certified technicians can assess these concerns during your visit and use testing equipment to identify systems that require further attention.
Your Local Christian Brothers Amenities
FAQs
-
Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
-
Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
-
Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I had to drop off my vehicle for an oil change and to have the check engine light checked. I was called about the vehicle and was able to leave it there, because we went out of town. My oil was changed and a diagnostic was run on my vehicle as requested. C"
- L. Moore