What to Expect at Your European Vehicle Service Visit
Scheduling is simple: online or by phone. After drop-off, our technicians perform diagnostics and a full inspection using OEM-level equipment. You’ll receive a Digital Vehicle Inspection report with photos and videos before we touch anything. A service advisor walks you through every finding and recommendation, and you approve or decline each item. Most work can be completed the same day, depending on parts and your availability.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
European Makes We Service
We service European vehicles across all major origins:
German Makes
BMW, Mercedes-Benz, Audi, Volkswagen, MINI, Porsche
British Makes
Land Rover, Jaguar, Aston Martin
Swedish Makes
Volvo, Saab
Italian Makes
Alfa Romeo, Maserati, Fiat
Owners of ultra-luxury or exotic vehicles, including Ferrari, Lamborghini, Bentley, and McLaren, should contact our Southaven shop before scheduling to confirm capability and coverage for their specific model.
European Vehicle Services Available at Our Southaven Location
European vehicles perform best with consistent, comprehensive care. The services below cover the full range of maintenance and repair your vehicle may need, performed on manufacturer-recommended intervals with the right fluids and tools for your make.
Our certified technicians handle all core service categories for European vehicles:
- Oil changes using manufacturer-recommended fluids
- Brake service and ABS diagnostics
- Engine and transmission repair
- Suspension and steering inspections
- Electrical system diagnostics
- Timing belt and water pump replacements
- Factory-scheduled maintenance and tune-ups
- Check engine light troubleshooting
Timing belt and water pump service is particularly critical on many European models. Interference engines found in several German and Swedish vehicles can suffer serious internal damage if these components fail past their replacement interval. We track those intervals and flag them during your Digital Vehicle Inspection so they can be reviewed as part of your service recommendations.
Schedule your European vehicle service at Christian Brothers Automotive Southaven by calling (662) 203-9441 or booking online. Free Shuttle Service is available, and all work is covered by the Nice Difference® Warranty: 3 years/36,000 miles.
Tools & Training Built for European Vehicle Engineering
European manufacturers, particularly German brands, use proprietary diagnostic protocols that generic OBD-II scanners can’t fully access. Our OEM-level diagnostic software is designed to reach complete system data across European makes: reading fault codes, resetting service indicators, and supporting repairs that require manufacturer-grade access to powertrain, ABS, adaptive systems, and more.
Our technicians receive brand-specific training and stay current on manufacturer standards for the European makes we service. When your vehicle calls for a specific fluid, such as engine oil, transmission fluid, or coolant, we use the grade the manufacturer requires, not a universal substitute. Using the wrong fluid in precision-engineered components can accelerate wear and affect coverage under manufacturer warranties.
Every visit also includes a free Courtesy Inspection covering lights, brakes, suspension, tires, and battery. It’s part of how we keep you informed about your vehicle’s overall condition, not just the issue you came in for.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
-
Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
-
Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I had to drop off my vehicle for an oil change and to have the check engine light checked. I was called about the vehicle and was able to leave it there, because we went out of town. My oil was changed and a diagnostic was run on my vehicle as requested. C"
- L. Moore