Suspension Service in Southaven, MS

Keep Your Vehicle Stable, Safe, and Comfortable

Your vehicle’s suspension system does more than keep the ride smooth. It helps your tires stay in contact with the road, supports safe braking, and keeps your vehicle stable in turns. When shocks, struts, or other suspension parts start to wear out, you feel it on every trip, especially on busy streets and highways.

If you are noticing extra bouncing, clunks over bumps, or uneven tire wear, you deserve clear answers, not guesses. At Christian Brothers Automotive Southaven, our ASE-certified technicians inspect your suspension with care and explain exactly what we find in plain language. We work to help you make confident decisions about repairs so you can drive away feeling safe and informed.

We treat every guest like a neighbor, and our goal is to protect both your safety and the long-term health of your vehicle with honest guidance and reliable suspension service.

Safe, Comfortable Ride With Honest Suspension Care

When the suspension system starts to wear, many drivers first notice changes in how the vehicle feels rather than a specific warning light. The steering might feel loose, the front end might dip when you brake, or the car may feel unsettled over rough pavement. These changes can raise understandable safety concerns, especially when you are carrying family or driving at highway speeds.

We take those concerns seriously. Our team explains how your suspension parts work together and what we see on your vehicle. Instead of technical jargon, we use everyday terms and show you what we can, so you know why we recommend a particular repair or maintenance step. Our goal is to give you clear options so you can decide what to address now and what can be monitored over time.

Guided by the principle “Love your neighbor as yourself,” we focus on what is right for you and your vehicle, not just what is most profitable in the moment. You can expect straightforward conversations, respectful treatment, and a focus on keeping your vehicle safe and comfortable for the miles ahead.

Prioritize your family’s safety with our thorough, transparent assessments by booking your visit online or calling our shop at (662) 203-9441 now.

Common Signs Your Shocks, Struts, or Suspension Need Attention

Most drivers schedule suspension work after they notice something that does not feel quite right on the road. Recognizing these signs early can help you address issues before they affect safety or cause extra wear on tires and other parts.

Watch for these common symptoms of suspension problems:

Excessive bouncing after bumps or speed humps, especially if the vehicle continues to rock up and down several times.
The front end dipping or “nose diving” when you brake, which can lengthen stopping distance and reduce confidence.
Body roll or leaning more than usual in turns, making the vehicle feel less stable.
Clunking, knocking, or squeaking noises when you drive over rough pavement or turn the steering wheel.
Uneven or rapid tire wear, which can indicate that shocks, struts, or other components are no longer holding alignment correctly.
Steering that feels loose, wanders, or needs constant correction to stay straight.

Some of these issues point toward the need for shocks service or work on other suspension parts. Others can involve steering components or alignment. The safest approach is to have our team inspect the system and explain what is happening. If you notice any of these signs, especially if they are getting worse, we encourage you to schedule a visit so we can check your vehicle before the problem grows.

What To Expect From Your Suspension Inspection

We begin by actively listening to your specific concerns. We ask detailed questions about sounds, sensations, and when symptoms occur to fully understand your daily driving experience. This crucial step helps our ASE-certified technicians target their investigation, ensuring we focus immediately on the specific issues affecting your vehicle's safety and comfort.

Next, we perform a comprehensive evaluation using manufacturer-quality equipment. Depending on your symptoms, this includes a road test and a visual inspection of shocks, struts, and steering linkages. We meticulously check for fluid leaks, worn rubber bushings, and uneven tire wear to identify any looseness or play in critical connection points.

Finally, we review our findings using clear, non-technical language, distinguishing between immediate safety needs and future recommendations. You receive a transparent estimate and must approve any work before we begin. If you need to keep moving, our complimentary shuttle service is available to ensure your day continues uninterrupted while you remain in control.

Complete Suspension Repairs for Confident Handling

Your vehicle relies on a complex network of control arms, ball joints, and steering linkages to stay aligned and comfortable. When these components wear down, you might experience distracting noises, uneven tire wear, or unpredictable handling. We inspect the entire system to identify the root cause of your symptoms, not just the obvious effects.

Our comprehensive approach ensures every critical component is evaluated for safety and performance:

Thorough Diagnosis: We look beyond just shocks to find issues like worn control arm bushings or loose tie rods that cause clunking sounds and vague steering.
Prioritized Repair Plans: If we find multiple concerns, we clearly explain which items impact immediate safety and which can be monitored for a future visit.
Holistic Maintenance: By addressing the whole system rather than single parts, we help prevent rapid tire wear and protect your vehicle’s long-term alignment.

Whether you need a single repair or a complete overhaul, our goal is to provide honest, thoughtful recommendations that fit your real-life needs. You can drive away with confidence knowing our work is backed by a strong warranty and a commitment to keeping your ride safe and comfortable for the miles ahead.

Shocks Service & Installation

Shock absorbers are essential for keeping your tires planted by controlling suspension movement. Since they lose effectiveness gradually, you might not notice the decline immediately. However, worn shocks often lead to increased bouncing, swaying after bumps, or a "floaty" feeling on the highway. This excess motion reduces traction and can significantly increase your stopping distance during emergency braking situations.

When we perform a shocks installation, our ASE-certified technicians remove the worn units and inspect all mounting hardware for precise fitment. We focus on transparency, explaining exactly why the replacement is necessary and connecting it to the symptoms you described. This restores vehicle stability, reduces body roll, and protects other expensive suspension components from premature damage.

Struts Service & Installation

Unlike standard shocks, struts provide structural support for your suspension and play a vital role in maintaining ride height and alignment. When struts wear out, you may experience bottoming out over dips, knocking noises, or vague steering response. Our technicians inspect for fluid leaks, damaged boots, and worn mounts to determine if your struts are no longer effectively supporting the vehicle’s weight.

During service, we carefully remove old assemblies and install high-quality replacements suited to your specific vehicle. Because struts determine suspension geometry, we also discuss alignment checks to prevent uneven tire wear. By addressing these issues promptly, we help restore controlled handling and steering response, ensuring your vehicle remains safe and predictable on the road.

Service Experience Tailored to Local Drivers

Driving in and around Southaven often means a mix of city streets, neighborhood roads, and time on nearby highways. Daily commutes, school drop-offs, and errands can take you over railroad crossings, construction zones, and uneven pavement, which can all take a toll on the suspension over time. We understand how these everyday conditions can show up as new noises or a change in ride quality.

Because our owner/operators are on site, we stay closely connected to what local drivers are experiencing. When you describe a certain stretch of road that always makes your vehicle clunk or bounce, there is a good chance we know it. That local understanding helps us interpret symptoms and focus our inspection where it matters most.

We also know that being without your vehicle, even for a few hours, can disrupt your schedule. That is why we offer a welcoming waiting area and a complimentary shuttle service for many visits, which can make it easier to get to work, school, or home while we take care of your suspension concerns. Our aim is to blend professional automotive care with the kind of consideration you expect from a trusted neighbor.

Choose the repair plan that fits your budget and needs by scheduling your appointment online or calling (662) 203-9441 to speak with our team.

Why Choose Us

Learn more about how we fix cars so you can drive joy

View Our Special Offers

What to Expect With a Suspension Service

1. Schedule Your Appointment

Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.

2. Diagnostics and Inspections

Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.

3. Digital Vehicle Inspection Report and Estimate

Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.

4. Review and Approval

A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.

5. Work Performed or Scheduled

Most work can be completed immediately, or scheduled based on parts and customer availability.

Call For a Quote

Frequently Asked Questions

Is It Safe To Keep Driving If My Car Keeps Bouncing?

Persistent bouncing is usually a sign that shocks or struts are not controlling the suspension as they should. In some situations, you may still be able to drive carefully, but increased bounce can reduce stability and make emergency maneuvers more difficult. It can also lengthenthe stopping distance on rough or uneven pavement. We recommend having the vehicle checked as soon as you can so we can evaluate how severe the wear is and explain whether it is more of a comfort issue or a pressing safety concern. Our technicians can help you decide the best timing for repairs based on what we find.

How Will You Tell Me What Suspension Repairs I Really Need?

We start with a thorough inspection, then we walk you through what we see and how it connects to the symptoms you described. Our team explains which items are directly related to safety, which affect ride quality or tire life, and what your options are for addressing each one. You receive an estimate before any work begins, and we only perform the repairs you approve. We welcome your questions at every step, and our goal is that you leave feeling fully informed about what was recommended and why.

How Long Does Shocks or Struts Installation Usually Take?

The time needed for shocks installation or struts installation can vary based on your specific vehicle, how easily parts come apart, and whether related components also need attention. Many jobs can be completed the same day once parts are available, especially when the work involves straightforward replacements. More complex suspension repair or alignment needs can take longer. When you schedule, we can give you a general time estimate and keep you updated throughout the visit. If you need to be somewhere while we work, our shuttle service may be able to give you a ride so your day is disrupted as little as possible.

Will My Suspension Repair Be Covered By a Warranty?

Yes, our suspension work is backed by an industry-leading warranty that reflects the confidence we have in our technicians and the parts we use. Specific terms can vary based on the repair and component, so we review the details with you when we prepare your estimate. This way, you know how you are protected before you approve any work. Our goal is for you to feel secure not only when you leave the shop, but also for the miles you drive afterward. If you have questions about coverage at any time, our team is happy to explain.

Can You Check My Alignment When You Replace Struts?

Struts play a key role in holding alignment, so it is common to check and adjust alignment when they are replaced. After struts installation or other suspension work, we can inspect alignment settings and let you know if adjustments are recommended to protect your tires and restore proper handling. Addressing alignment at the same time often helps prevent uneven wear and steering pull. When we review your estimate, we explain how alignment relates to the repairs we are performing so you can see the full picture.

What If I Cannot Afford All the Suspension Work At Once?

We understand that unexpected automotive repairs can strain a budget. If we find several items that would benefit from attention, we explain which ones affect immediate safety and which can be monitored for a time. Together, we can create a plan that addresses critical issues first and schedules other work for later when it fits better for you. Our focus is on helping you make wise, manageable decisions for your vehicle rather than pressuring you into doing everything at once.

How Do I Know If I Need Shocks Service or Struts Service?

Different vehicles use different suspension designs, so some have traditional shocks, some have struts, and some have a combination. You do not need to know what your vehicle has before you visit. When you bring your vehicle in, our technicians identify the components it uses and inspect them for wear or damage. We then explain in simple terms whether we recommend shocks service, work on struts, or another type of suspension repair. The focus is always on solving the problem you are experiencing in a way that makes sense for your particular vehicle.

Schedule Your Suspension Visit

Addressing suspension concerns early can restore a smoother ride, support safer handling, and help your tires last longer. When you visit Christian Brothers Automotive Southaven, you can expect clear explanations, respectful recommendations, and work performed by ASE-certified technicians using manufacturer-quality equipment.

Whether you are dealing with a persistent clunk, uneven tire wear, or a vehicle that just does not feel stable anymore, we are ready to help you understand what is happening and what to do next. Our welcoming environment, local ownership, and convenient shuttle service are all designed to make caring for your vehicle as straightforward as possible.

To schedule your suspension service or an inspection of your shocks and struts, book online or call (662) 203-9441 today.

Read More

Read Less

Your Local Christian Brothers Amenities

Courtesy Inspections

Certified Technicians

Free Shuttle Service

Free Wifi

After Hours Key Drop Off

Waiting Lounge

FAQs

Q. "How do I know if my suspension needs service?"

Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
Q. "What is the difference between shocks and struts?"

While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
Q. "How often should I have my suspension system looked at?"

We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
Q. "Do you offer a shuttle service?"

Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Q. "Do you offer a warranty?"

As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Q. "Can you provide service under my extended warranty?"

Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.

Have more Questions?

Our friendly auto service experts have the answers.

Call your local Christian Brothers Automotive car shop today

Call For a Quote or fill out a contact form instead!

Hear What Our Customers Had to Say About Us

"I had to drop off my vehicle for an oil change and to have the check engine light checked. I was called about the vehicle and was able to leave it there, because we went out of town. My oil was changed and a diagnostic was run on my vehicle as requested. C"

- L. Moore