What Happens Before You Authorize Repairs
Our Automotive Service Excellence-certified technicians begin by inspecting your vehicle with manufacturer-quality diagnostic tools.
Your inspection and review include:
- Comprehensive Evaluation: We inspect the vehicle for maintenance and repair concerns.
- Focused System Checks: We examine brakes, steering, and battery health.
- Clear Findings: We explain what we found through direct conversation and visual aids before repairs begin.
You can review the findings, ask questions, and decide whether to authorize the proposed work. We explain technical information in practical terms so you understand what your vehicle needs and why.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Why European Models Require Vehicle-Specific Procedures
European manufacturers generally establish model-specific maintenance procedures and diagnostic requirements. These automobiles often require specialized diagnostic tools to evaluate electronic systems, identify stored faults, and guide further inspection. Following the appropriate procedure matters because a warning light or drivability concern can have several possible causes.
Oil service also requires attention to the manufacturer’s specifications. Many models call for full synthetic oil that meets a particular performance standard, not simply oil with the same viscosity. The correct specification can vary by manufacturer, model, engine, and model year, so the vehicle’s documented requirements should guide service.
European Makes We Service
We service all European automobiles, including:
- Mercedes
- BMW
- Porsche
- Audi
- Volvo
- Jaguar
- Range Rover
We account for each automobile’s manufacturer-specific requirements when evaluating its needs. European vehicle care commonly involves both scheduled maintenance and investigation of emerging concerns.
Common service areas include:
- Diagnostics
- Scheduled maintenance
- Brake work
- Electrical repair
- Air conditioning service
The appropriate work depends on the vehicle, its service history, current symptoms, and inspection findings. Our technicians evaluate the automobile before explaining the recommended next steps.
European Vehicle Care for Oklahoma Driving Conditions
Oklahoma’s hot summers and fluctuating seasons place changing demands on vehicle systems. Heat and temperature shifts can affect the battery, air conditioning, and fluids, while vehicle-specific requirements remain important throughout the year.
We use current technology for manufacturer-level repairs based on each automobile’s requirements. Accurate evaluation and appropriate service can promote better reliability and performance in changing conditions.
Review Estimates, Financing & Warranty Coverage
Before work begins, we provide an honest vehicle repair estimate and explain our recommendations. You can ask questions and understand the proposed work before making a decision.
Financing is available through Snap Financing and Synchrony Financing. Eligibility and terms depend on the provider, and you can review the details when discussing your repair.
Our work is backed by a warranty covering three years or 36,000 miles, whichever occurs last. We can explain the applicable terms when you authorize service.
European Auto Care That Fits Your Day
You can use our fully furnished waiting area with free Wi-Fi while we evaluate or service your vehicle. Complimentary shuttle service is also available when you need to continue with your day.
Tommy and Kristen Keeter own and operate the location. An owner is on-site to answer questions and address concerns, giving you a direct point of contact throughout your visit.
Arrange your visit through our contact form or call (918) 601-5728 to discuss your vehicle’s needs.
How Independent Service Can Affect Factory Warranty Coverage
The Magnuson-Moss Warranty Act, a federal consumer warranty law, generally prevents a manufacturer or dealer from voiding an entire factory warranty solely because an independent shop performed maintenance or repairs. Choosing independent service doesn’t automatically eliminate factory warranty coverage.
A manufacturer or dealer may deny a specific warranty claim if it shows that an independent repair or installed part caused the covered failure. Coverage depends on the warranty terms, the work performed, and the cause of the problem. Keep maintenance records, written estimates, and repair receipts as documentation of completed service.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
-
Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
-
Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"CALLED And talked to JJ about replacing motor mount on my GMC truck. He Gave me a price and could do the service today if I could bring it in before noon. I did and they had the job done by 2:30. Professionals all the way. I will recommend all my friends t"
- Rod Johnson