1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Long Does an Alternator Replacement Take?
Most alternator replacements at our Shawnee shop are completed the same day, depending on part availability and your vehicle model. Our complimentary shuttle service means you don’t have to wait at the shop. We schedule efficiently and keep you updated so you know when your vehicle is ready.
What Are the Signs My Starter or Alternator Needs Attention?
Dimming headlights, a battery warning light, slow engine cranking, a frequent need for jump-starts, and unusual grinding or clicking noises are all common indicators. A failing alternator can also drain a healthy battery over time, compounding repair costs. Our starting and charging system diagnostics confirm the exact issue so you’re not paying for unnecessary work.
Do You Use Original Equipment or Aftermarket Parts?
We use manufacturer-quality parts that meet or exceed OE specifications for alternators and starters across all makes and models. Every replacement is covered by the Nice Difference Warranty for 3 years or 36,000 miles.
What Warranty Covers Alternator & Starter Repairs?
Our Nice Difference Warranty covers both parts and labor on alternator and starter repairs for 3 years or 36,000 miles, whichever is longer. The warranty terms are documented on your estimate and service paperwork, so there’s no ambiguity about what’s covered or for how long.
Can I Get a Ride While My Vehicle Is Being Serviced?
Yes. Our complimentary shuttle service is available to Shawnee customers during vehicle service. Drop off your car, let us take you where you need to go, and we’ll reach out when your vehicle is ready.
Contact Us for Reliable Alternator & Starter Service
When you choose Christian Brothers Automotive Shawnee for starter or alternator service, you’re working with a locally owned shop where Scott and Tammie Green are on-site and accountable every day. Our ASE-certified technicians, 3-year/36,000-mile Nice Difference Warranty, and digital Vehicle Inspection process give you clarity and confidence from the first diagnostic to the final road test.
If your vehicle is showing signs of alternator or starter trouble, don’t wait for a breakdown. Call our Shawnee shop at (913) 946-7726 or book your appointment online.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.