What to Expect With a Transmission Services Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How Do I Know If My Transmission Is Failing?
Common signs include slipping between gears, delayed shifting, new grinding or clunking noises, and fluid leaks under the vehicle. A warning light can also point to trouble. If you notice any of these changes, our ASE-certified technicians can perform a road test, fluid inspection, and computer diagnostics to confirm whether a simple transmission service or a more involved repair is needed.
Can You Tell If I Need Repair or Full Replacement?
Yes. We combine a road test, fluid inspection, and computer diagnostics, then explain what we found and outline both options where applicable so you can make an informed choice. The decision depends on the extent of internal damage, your vehicle’s age and mileage, and your long-term driving plans.
How Long Will My Car Be in the Shop?
It depends on what we find. Some concerns can be addressed the same day, while larger repairs or replacements usually take longer. We discuss timing with you before work begins and offer complimentary shuttle service to help you manage your schedule.
What Kind of Warranty Do You Offer on Transmission Work?
Eligible transmission repair and replacement work is backed by the Nice Difference® Warranty, which covers 3 years or 36,000 miles, whichever occurs last, and is honored at any Christian Brothers Automotive location nationwide. We review coverage details with you before you approve the job so you know exactly what’s protected.
Will You Explain Costs Before Starting Any Transmission Work?
Yes. You receive a clear written estimate before any transmission repair near Cibolo begins. We walk through recommended services, parts, and labor so you understand each line. If you have an extended warranty through a third-party provider, let us know when scheduling, and we can discuss what your coverage may apply to. We take time to answer questions before you decide.
Schedule Your Transmission Evaluation
If your vehicle is slipping, shifting roughly, or leaving fluid on the driveway, waiting rarely makes things better. At Christian Brothers Automotive Schertz, we inspect your transmission carefully, explain what we find, and outline practical options built around your situation. Our team values honesty, clear communication, and treating every guest with care from the moment they arrive.
To schedule your evaluation, contact us online or call (210) 702-3215.
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FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.