What to Expect With an Exhaust System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: There’s more ways to save money on gas than at the gas station. Clean filters and properly inflated tires help to keep cars running more fuel efficiently.
Your Exhaust System and Its Possible Problems
When people think of a car’s exhaust system, they usually think of the muffler. But there are other components to the exhaust system, and over the years, automakers have developed more and more sophisticated ways to increase efficiency, reduce noise, and limit emissions.
Your exhaust system includes your muffler, piping, and a catalytic converter, which reduces pollution. Generally speaking, exhaust systems are resilient, and problems that arise with them are often a sign that something else in the vehicle isn’t working properly. Still, it’s important to be vigilant about possible exhaust problems.
Signs of an exhaust system or muffler problem include:
- Excessive loud noises while driving
- Engine misfires
- Gasoline odors
- Decrease in acceleration or power
- Decrease in fuel efficiency
Frequently Asked Questions
Is It Safe To Drive If My Exhaust Is Loud Or Rattling?
It is not always easy to tell how serious a loud or rattling exhaust is just by the sound alone. In some cases, a loose heat shield or hanger may cause noise without allowing fumes into the cabin, while in others, a leak closer to the engine can create both noise and potential exposure to exhaust gases. Our recommendation is to schedule an inspection soon, and if you ever smell exhaust inside the vehicle or feel lightheaded while driving, park the car in a safe place and contact us. During your visit, we check for both structural concerns and potential leaks, then explain what we find so you know exactly what level of risk is present.
How Long Does Exhaust Or Muffler Repair Usually Take?
The time needed for exhaust or muffler repair depends on what we find during the inspection and whether parts are readily available for your specific vehicle. Simple fixes, such as replacing a section of pipe near the rear of the car or installing a new muffler, can often be completed the same day once you approve the work. More involved repairs, or situations where rust has affected a larger area, may take longer. After our technicians inspect your vehicle, we provide a timing estimate based on the type of repair and parts availability, and we keep you updated if anything changes.
Can You Tell Me What Is Wrong Before Doing Any Work?
Yes, our process is built around inspection and clear explanation before any repair begins. We start by listening to your concerns, then our technicians inspect the exhaust system to locate the source of noise, rattling, or fumes. Once we understand what is going on, we review our findings with you in straightforward language. We outline the specific components involved, the impact on safety and performance, and the options for addressing the issue. No repairs are performed without your authorization, so you always know what is being done and why.
What Kind Of Warranty Do You Offer On Exhaust Repairs?
Exhaust work performed at Christian Brothers Automotive Roanoke is backed by our industry-leading warranty. This warranty is designed to give you confidence in the parts we install and the workmanship of our technicians. The specific coverage can vary based on the part and service, so during your visit, we explain how the warranty applies to your repair and answer any questions you may have. Our goal is for you to leave knowing that if an issue covered by the warranty arises later, you can return to our shop and we will review it with you.
Will You Help Me Understand The Cost Before I Decide?
We believe you should always understand the cost of a repair before you choose to move forward. After diagnosing the issue, we prepare an estimate that lists the recommended work, associated parts, and labor. We walk through each line item with you, answer questions, and discuss any alternatives when they are available. This approach gives you a clear picture of what you are paying for and why, so you can make an informed decision that fits your budget and your comfort level.
Can I Wait At Your Shop While You Check My Exhaust?
Yes, many guests choose to wait at our shop during the initial exhaust inspection and for shorter repairs. Our lobby is designed to be welcoming and comfortable, so you can relax while our technicians look over your vehicle. If we discover that a repair will take longer or parts need to be ordered, we discuss the timing with you and help you decide whether waiting or using our complimentary shuttle service is a better fit for your day. Either way, we keep you informed so you are never left wondering about the status of your car.
Do You Handle Other Repairs If You Find More Issues?
Our team provides a wide range of automotive repair and maintenance services, so if we discover additional concerns during your exhaust inspection, we can discuss those with you as well. We will explain what we found, how it affects your vehicle, and whether it needs attention now or can be monitored for a future visit. Any additional work is completely your choice, and we only proceed with what you approve. For many drivers, it is convenient to address multiple needs at the same shop, and we work to make that process as clear and manageable as possible.
Schedule Exhaust Service With Our Team
If you have noticed new exhaust noise, rattling, or fumes, you do not have to keep wondering what is wrong. Our team at Christian Brothers Automotive Roanoke is ready to inspect your vehicle, explain what we find, and help you choose a path forward that protects your safety and your peace of mind. We strive to make exhaust repair Roanoke drivers can rely on, with clear communication every step of the way.
When you schedule a visit, you can expect courteous service from the moment you arrive, careful work from ASE-certified technicians, and the support of an industry-leading warranty once the repair is complete. Whether you choose to wait in our comfortable lobby or use our shuttle, our goal is to make the process as convenient and stress-free as possible. Reach out today so we can help you get back to quiet, confident driving.
To schedule your exhaust or muffler service, contact us online or call (682) 686-7082 today.
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FAQs
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Q. "Why is smoke coming out of my exhaust system?"You are able to locate the problem based on the color of the smoke. Take a look at this article to identify the potential issue based on the color.
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Q. "How do I tell if my exhaust system is leaking?"If you are experiencing a rumbling engine noise, a decreased fuel economy, or a vibrating gas pedal, this could be a sign that you have an exhaust system leak.
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Q. "How do I tell if something is wrong with my muffler?"Some common signs of muffler issues include: abnormally loud noise, strong fumes, and loss in fuel economy or power.
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Q. "What is the purpose of my vehicle's muffler?"The muffler is responsible for tuning your engine's noise and helps balance fuel efficiency and power. Some like a louder more powerful car, while others prefer a quiet and efficient drive. It is up to your personal preference what type of muffler is best for you. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.