1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Serving Roanoke, Trophy Club, and Southlake, Christian Brothers Automotive Roanoke delivers European vehicle service with the transparency and accountability you deserve. Schedule online or call (682) 686-7082 to get started.
European Vehicle Services We Provide
Here’s a closer look at what we service and how we handle every visit from drop-off to pickup.
Services for European Makes
From routine maintenance to complex repairs, our certified technicians handle the full range of European vehicle needs. European makes use proprietary fluids, torque specifications, and service reset procedures that aren’t shared with domestic platforms. Using manufacturer-recommended fluids and OEM-level diagnostic software isn’t optional for these vehicles. It’s the baseline.
- Oil changes using manufacturer-recommended fluids
- Brake service and ABS diagnostics
- Engine and transmission repair
- Suspension and steering inspections
- Electrical system diagnostics
- Timing belt and water pump replacements
- Factory-scheduled maintenance and tune-ups
- Check engine light troubleshooting and service interval resets
European Makes We Service
We service a wide range of European makes at our Roanoke location. Factory-scheduled maintenance for these vehicles follows make-specific intervals and must be logged correctly to help protect any remaining manufacturer or extended warranty coverage.
- German: BMW, Mercedes-Benz, Audi, Volkswagen, MINI, and Porsche
- British: Land Rover, Jaguar, and Aston Martin
- Swedish: Volvo and Saab
- Italian: Alfa Romeo, Maserati, and Fiat
Owners of ultra-luxury or exotic models such as Ferrari, Lamborghini, Bentley, or McLaren should contact Christian Brothers Automotive Roanoke before scheduling. These vehicles may require specialized tools or exceed standard liability coverage, and we want to confirm the right level of care before your appointment.
What to Expect During Your Visit
European vehicle service at Christian Brothers Automotive Roanoke follows a straightforward process designed around your time and your approval.
- Step 1 - Schedule: Book online or call (682) 686-7082. Note what your vehicle is experiencing so our team can prepare
- Step 2 - Drop Off: Our certified technicians use OEM-level diagnostic equipment to inspect and identify issues
- Step 3 - Inspection Report: We send your Digital Vehicle Inspection report with photos and findings via text; a service advisor can walk you through every recommendation
- Step 4 - Your Approval: You review and approve or decline any work before anything is done
- Step 5 - Pickup: Work may be completed the same visit; the Nice difference.® 3-year/36,000-mile warranty applies to all qualifying repairs
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.