We keep you informed at every stage. After your vehicle arrives, our technicians perform the Digital Vehicle Inspection and send you the findings before touching anything. Once you approve the work, most cooling system services are completed the same visit.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
The Nice difference.® Warranty
All cooling system work at Christian Brothers Automotive Polaris is backed by the Nice difference.® 3-year/36,000-mile warranty. That coverage travels with you: it’s honored at every Christian Brothers Automotive location nationwide, so you have coverage wherever you drive.
Cooling System Basics: What to Watch For
The cooling system’s job is to keep your engine at a safe operating temperature. It does that by circulating antifreeze, typically a mixture of ethylene or propylene glycol and de-mineralized water, through the engine to absorb and release heat. Coolant doesn’t last forever, and a neglected system can lead to overheating and costly engine damage.
If you notice any of the following, bring your vehicle in for cooling system service in Columbus:
- Temperature gauge rising higher than normal or an overheating warning
- Coolant pooling under the vehicle after it’s been parked
- Low coolant levels that need frequent top-offs
- Brownish or discolored coolant, which can indicate rust buildup inside the system
Driving with an overheating engine puts it at serious risk. If your temperature gauge is climbing, stop and have the vehicle inspected before the damage gets worse.
Cooling System Services We Provide
The four most common cooling system issues involve the water pump, radiator hoses, the radiator itself, and the thermostat. Any of these components can degrade over time, and a failure in one often puts stress on the others.
What a Coolant Flush Includes
During a coolant flush, our technicians push antifreeze through the entire cooling system to clear out old fluid and built-up contaminants. All old coolant is evacuated before fresh antifreeze is added. Conditioners are introduced after the flush to resist rust and scale deposits, extending the life of the new fluid.
Component Repairs & Diagnostics
Beyond the coolant flush, we diagnose and repair:
- Radiator repair: Leaks, blockages, and damage that reduce the radiator’s ability to dissipate heat
- Water pump: The component that keeps coolant circulating through the engine
- Thermostat replacement: A failing thermostat can cause the engine to run too hot or too cold
- Radiator hoses: Cracked or soft hoses can fail without warning and are inspected as part of any cooling system service
Schedule Cooling System Service at Our Columbus Location
Whether you’re due for a routine coolant flush or you’ve noticed a warning sign, our team at Christian Brothers Automotive Polaris is ready to help. We serve the Columbus community from our Polaris location, and getting started is easy. Schedule an appointment online or call us at (614) 665-7008 to talk through what your vehicle needs.
FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.