What to Expect With a Overland Park Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do you make sure I am not paying for unnecessary repairs?
We start with a thorough inspection, then review our findings with you before any work begins. We explain which items affect safety or reliability and which can wait. You approve the plan and estimate, so you stay in control of what is done and what you spend.
Can you help me get around while my car is in the shop?
Yes, we offer complimentary shuttle service for many guests. You can drop off your vehicle, ride with us to work, home, or another nearby stop, and return when service is complete. This helps reduce the disruption that auto repair can cause in your day.
What kind of warranty do you offer on repairs?
We provide an industry-leading warranty on qualifying repairs, which is explained at the start of your visit. This protection reflects our confidence in our workmanship and parts. If you have questions about how the warranty applies to a specific service, our team is happy to walk through the details.
Will you explain what my car needs in simple terms?
Yes, clear communication is central to how we serve guests. Our team explains what we find in everyday language and connects it to how your vehicle drives and how safe it is. We encourage questions, and we do not move forward until you are comfortable with the plan.
Do your technicians work on my type of vehicle?
Our ASE-certified technicians service most common makes and models on the road today. When you contact us, we can confirm details about your specific vehicle and any unique considerations. In every case, our focus is on providing careful, manufacturer-minded automotive service that supports safe, reliable driving.
Schedule Your Visit With Christian Brothers Automotive Olathe
If you are dealing with a current issue or know it is time for maintenance, we are ready to help. Our team will listen to your concerns, explain what your vehicle needs, and provide auto repair that supports safe, dependable driving around town.
With ASE-certified technicians, transparent communication, an industry-leading warranty, and convenient shuttle service, we work to make caring for your car as simple as possible. Whether you are planning ahead or facing an unexpected concern, you can turn to us for thoughtful guidance and quality work.
To schedule automotive service or ask a question, contact us online or call us at (913) 733-1138.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"A huge shout out to Christian Brothers in Olathe, KS. Brandon made my experience excellent. He had to deliver news that my engine block was cracked. It wasn't his fault, but he delivered the news with genuine sympathy. He also went above and beyond, so I d"
- Jean Stephens