What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
The Truth About Your Check Engine Light
The check engine light is a general warning, and what it represents can vary widely. It could signal a minor issue, such as a faulty sensor, or a major one, like a serious engine or transmission problem. Our specialized diagnostic tools enable us to go beyond a simple code reading. We analyze the intricate data from your car's computer to identify the specific component or system that is malfunctioning.
Ignoring a check engine light can lead to more significant damage and more expensive repairs down the line. Instead of relying on a generic code from a parts store, trust the certified professionals at Christian Brothers Automotive New Albany. We provide a thorough diagnosis that gets to the heart of the matter, ensuring you get the right fix the first time. Our goal is to save you time, money, and stress by providing a definitive answer to your car's issue.
Your Trusted Local Auto Repair Shop in New Albany
At Christian Brothers Automotive New Albany, we're dedicated to more than just fixing cars; we're committed to building relationships with our customers based on honesty and integrity. Our team of certified technicians is skilled in all aspects of automotive repair, from complex electronic systems to routine maintenance. Every service we perform is backed by our comprehensive 3-year/36,000-mile warranty, a testament to the quality of our work.
We believe in treating our customers like family. We will always provide an honest assessment of your vehicle’s needs and never recommend unnecessary services. For reliable, professional, and friendly automotive care, choose Christian Brothers Automotive New Albany. We look forward to serving you and helping you keep your vehicle running safely and smoothly.
Our New Albany car computer diagnostic services use cutting-edge technology to identify any issues in your vehicle's systems. Book a service online or call (812) 505-5130.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does a vehicle test do?"
Today’s vehicles are more advanced than ever. They’re essentially computers on wheels, with complex systems controlling everything from performance and safety to comfort and efficiency. When a warning light comes on or something feels off, our testing process takes a deep dive into these systems to identify the real issue, not just a surface-level code. This thorough approach goes far beyond a quick parts-store scan and helps ensure repairs are accurate, effective, and long-lasting.
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Q. "How long does a vehicle test take?"We believe in doing things right, not rushing through them. While some tests can be completed quickly, others take more time, depending on the concern. Our priority is accuracy, so you can feel confident in the results and the next steps. We’ll always keep you informed along the way, giving you peace of mind on the road to the people and places that matter most.
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Q. "When should I get a vehicle test?"
Vehicle testing is essential anytime a warning light comes on, your vehicle feels different, or during routine maintenance visits. Regular testing helps catch small issues before they become bigger problems, keeping your car safe, reliable, and running at its best.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.