Bringing a European vehicle in for service shouldn’t feel like a guessing game. Our process is built around transparency from the first call to the moment you drive away.
When you schedule your appointment, describe what you’re experiencing so we can prepare accordingly. Once your vehicle is with our technicians, we perform diagnostics and inspections using the same type of equipment manufacturers use, then send you a Digital Vehicle Inspection report complete with photos and videos of our findings. A service advisor walks through everything with you before any work is performed or scheduled. You approve the plan. Then we get to work.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
OEM-Level Diagnostic Software for European Vehicles
Servicing a European vehicle isn’t the same as servicing a domestic one. Our shop uses metric tools and OEM-level diagnostic software comparable to what a dealership runs, allowing our technicians to accurately read fault codes, reset service indicators, and handle the complex repairs that European engineering demands. That equipment is what makes the difference between a proper fix and an informed diagnosis.
Full-Scope European Services at Our Mount Juliet Shop
Our technicians handle a wide range of European vehicle services, from routine maintenance through involved mechanical repairs:
- Oil changes using manufacturer-recommended fluids for your specific make and model
- Brake service and ABS diagnostics calibrated to European braking system standards
- Engine and transmission repair for German and other European platforms
- Suspension and steering inspections to maintain handling precision
- Electrical system diagnostics using OEM-level diagnostic software
- Timing belt and water pump replacement following factory-scheduled intervals
- Factory-scheduled maintenance and tune-ups to keep your vehicle on the manufacturer’s service plan
- Check engine light troubleshooting with full fault code reading and documentation
Schedule Your European Vehicle Service Today
Every repair we perform is backed by the Nice Difference Warranty covering 3 years or 36,000 miles, whichever occurs last. Our free shuttle service means you don’t have to wait around while we work, whether you need a ride to Providence Marketplace or anywhere else nearby.
Call (615) 257-8677 or book online to schedule European Services at our Mount Juliet location. We’ll take it from there.
Independent Shop or Dealership? What to Know for European Vehicle Repairs
A common assumption is that European vehicles have to go to the dealership. That isn’t accurate when the independent shop is equipped with dealership-grade diagnostic tools. Our technicians can read the same fault codes, perform the same resets, and follow the same factory-scheduled maintenance procedures a dealership would, often with faster scheduling and more direct communication about what was found and why it matters.
European vehicle repairs can carry higher parts and labor costs than domestic repairs, driven by the engineering involved. That’s exactly why we review every Digital Vehicle Inspection report with you before work begins. You see the findings, you get an itemized estimate, and you decide what gets done. No surprises on the back end.
Brand-Specific Training Behind Our European Services
ASE certification is the baseline. Our technicians go beyond it with ongoing brand-specific training that keeps them current on manufacturer service procedures, evolving diagnostic technologies, and software updates for European makes. European vehicles span a wide range of configurations, from turbocharged compact cars to diesel luxury sedans to high-performance models, and each comes with procedures that don’t translate directly from domestic service experience. That ongoing training is what lets us work on these vehicles with confidence.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
-
Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
-
Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I begin with an apology to everyone at christian Brothers automotive for not having THE VOCABULARY to adequately describe the outstanding treatment and service i received from everyone i came in contact with. each person treated me as if they were the doct"
- Bob agee