What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Why Diagnostics Matter in Mount Juliet
Mount Juliet’s unique mix of seasonal weather and busy roadways—like the high-traffic I-40 corridor or local routes prone to stop-and-go driving—can have a serious impact on your vehicle’s health. From scorching summer heat to occasional icy winter mornings, these local conditions affect everything from your battery and engine performance to your brakes and suspension.
Our computer diagnostic services at Christian Brothers Automotive Mt Juliet are designed with the area’s driving environment in mind. We don’t just read fault codes—we take a localized, preventative approach to help you stay ahead of wear and tear caused by Tennessee’s changing climate and road conditions.
Whether making your daily commute, navigating construction zones, or planning a road trip through scenic Wilson County, you can count on our team to uncover issues before they turn into costly repairs. Our diagnostics provide insight into your car’s performance, allowing us to build a maintenance plan tailored to how and where you drive—so your vehicle stays reliable, safe, and efficient all year long.
Why Choose Us?
Here's how we set ourselves apart:
- ASE-Certified Technicians: Our skilled technicians bring reliability to every diagnostic service.
- Manufacturer-Quality Equipment: We use state-of-the-art tools for precise and accurate diagnostics.
- Customer-Centric Service: Our focus is on providing transparency and building trust with each client.
- Convenient Shuttle Services: We minimize disruptions to your day by offering easy transportation solutions.
- Industry-Leading Warranty: Confidence in our workmanship is backed by our comprehensive warranty.
Call us at (615) 257-8677 or contact us online for professional computer diagnostic testing services in Mt Juliet today!
Frequently Asked Questions
What Is Involved in a Car Diagnostic Test?
A car diagnostic test involves connecting your vehicle to specialized computer systems that read and interpret codes from your vehicle’s onboard computer. This process helps identify issues with various systems, such as the engine, transmission, and exhaust. Our technicians at Christian Brothers Automotive Mt Juliet use these diagnostics to provide insights into your car’s health, allowing us to recommend necessary maintenance or repairs.
In addition to reading fault codes, our diagnostic tests also involve a comprehensive check of your vehicle’s electrical components, ensuring everything from your battery to your alternator is functioning correctly. This thorough approach means we can also assess less obvious issues that may affect your vehicle's operational efficiency. Our state-of-the-art diagnostic technology ensures we catch any discrepancies in your vehicle’s performance, keeping you ahead of potential breakdowns.
How Often Should I Schedule a Car Diagnostic?
The frequency of car diagnostics can depend on your vehicle’s age, mileage, and performance. Generally, it is advisable to schedule a diagnostic at least once a year or whenever you notice a change in performance, unusual noises, or dashboard warning lights. Regular diagnostics ensure minor issues are caught early, preserving your vehicle's performance and longevity.
Besides annual checks, diagnostics are crucial after long trips or before seasons with extreme weather conditions. Performing checks before harsh winters or hot summers, typical in Mount Juliet, can ensure components like your heating, ventilation, and air conditioning (HVAC) systems are fully operational. Early diagnostics prevent seasonal climate changes from exacerbating minor issues, saving you from unexpected repairs.
Can Diagnostics Prevent Major Repairs?
Regular diagnostics can prevent significant repairs by identifying potential problems before they escalate. You can address issues promptly and avoid costly repairs by detecting issues early. This proactive approach extends your vehicle's lifespan and enhances safety on the road.
Early diagnostic services can also improve fuel efficiency by optimizing your engine. Keeping on top of minor fixes for things like sensor errors or low-grade fuel use means reducing your vehicle’s environmental impact. This conserves energy and supports local pollution-reduction efforts in Mount Juliet, contributing to a greener community.
What Should I Expect During a Diagnostic Appointment?
During a diagnostic appointment at Christian Brothers Automotive Mt Juliet, you will be greeted in a welcoming environment, ensuring a comfortable experience. Our team will connect your car to advanced diagnostic equipment, interpreting any codes or issues detected. We then discuss findings with you, offering clear explanations and recommendations for any necessary services. Our commitment to transparency and customer satisfaction ensures you leave with a comprehensive understanding of your vehicle’s needs.
In addition to diagnostics, we provide a courtesy check of your vehicle's basic components, giving you insights into parts that may require future attention. This can reduce the likelihood of sudden breakdowns and increase the overall reliability of your car. We believe in comprehensive care that goes beyond immediate diagnostics, ensuring your vehicle’s ongoing safety and efficiency.
Call us at (615) 257-8677 or contact us online to book your appointment and experience the difference of transparent, customer-focused auto care.
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I begin with an apology to everyone at christian Brothers automotive for not having THE VOCABULARY to adequately describe the outstanding treatment and service i received from everyone i came in contact with. each person treated me as if they were the doct"
- Bob agee