What to Expect With a Tune Ups Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How often should I schedule a tune-up?
We recommend following the maintenance schedule in your owner’s manual, then adjusting based on how you drive. Frequent short trips or stop-and-go traffic can make more frequent service a good idea. If you are unsure, we can review your mileage and history and offer guidance.
What is included in a car tune-up with you?
A tune-up typically includes targeted inspections and services that affect performance, such as ignition components, filters, fluids, and computer diagnostics. Our technicians explain what your specific vehicle needs, review options, and only perform work you approve. You always know what is included before we start.
Will you tell me what my car really needs?
Yes. Our approach is to treat you like a neighbor, which means giving honest recommendations and clear explanations. We separate urgent safety items from things that can be planned for later, so you can make informed decisions without feeling pressured into unnecessary services.
Can I wait here or use a shuttle?
You can choose whichever works best for your day. Many guests relax in our comfortable waiting area, and others use our complimentary shuttle service within a reasonable distance. We work to make maintenance and tune-ups fit smoothly into your schedule.
Do your maintenance services come with a warranty?
Yes, our maintenance and repair services are backed by an industry-leading warranty. The specific terms can vary by service, and our service team will explain how the warranty applies to the work we perform on your vehicle before you authorize it.
Schedule your car tune-up online or call (832) 462-6986 now for expert help!
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FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.