What to Expect During a Steering System Inspection
Your description of when the steering feels heavy, noisy, delayed, or inconsistent gives us useful context. We then assess the system and explain the appropriate next step before performing any work.
Your visit may include:
- Symptom Review: We discuss what you feel or hear, when it occurs, and whether you’ve noticed fluid beneath the vehicle.
- System Assessment: We inspect the fluid condition and visible components as appropriate for the vehicle’s design.
- Findings and Approval: We explain our recommendations in understandable language. We don’t perform service or repairs without your permission.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Qualified Care for a Safety-Related Steering Concern
Our ASE-certified technicians use manufacturer-quality equipment to assess steering concerns. We can clearly explain what we found, which options are available, and why we may recommend a particular service.
Work performed by our Midway store is covered by the Christian Brothers Automotive Nice Difference Warranty for 3 years or 36,000 miles, whichever occurs last. This coverage provides added confidence when we complete an approved steering repair.
Convenient Power Steering Service for Dallas-Area Drivers
Christian Brothers Automotive Midway is a locally owned and operated full-service auto repair shop serving Dallas, Carrollton, and Plano. Our welcoming customer environment and complimentary shuttle service make it easier to continue your day while we assess your vehicle.
Power Steering is one part of the repair and maintenance care available at our Midway location. We give you practical information about your vehicle so you can make an informed decision without technical jargon or pressure.
Why Diagnosis Comes Before Power Steering Service
If your steering has become unusually hard, noisy, inconsistent, or slow to respond, tell us what the vehicle is doing and when the problem occurs. We can assess the system, discuss fluid service when necessary, or provide repair options for identified power steering belt or pump problems.
You’ll have an opportunity to review our findings and recommendations before approving any work.
Hydraulic and Electric Power-Assisted Steering
Hydraulic power steering uses fluid pressure to assist steering movement. Depending on the vehicle, the system may include a reservoir, pump, power steering belt, hoses, and steering gear. Fluid condition and leaks may be relevant when diagnosing a change in steering performance.
Electric power-assisted steering uses an electric motor rather than a conventional hydraulic pump and may not have a power steering fluid reservoir. Similar symptoms can originate from different components or vehicle systems, so the appropriate service depends on the vehicle’s design and our inspection findings.
Whether your vehicle needs fluid service, further diagnosis, or component repairs, we can explain the available options before you decide how to proceed.
Schedule Appointment or call (972) 512-0624 to schedule your Dallas power steering assessment.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my power steering is starting to fail?"3 common signs are that your wheel is requiring more force to turn, whining noise when turning, or your steering shakes when idle. If you are worried about your power steering failing, contact your local Christian Brothers today to have our experienced technicians take a look.
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Q. "How often do I need to get my power steering fluid replaced?"The average recommendation is between 40,000 and 80,000 miles, but it varies depending on your manufacturer's recommendations.
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Q. "Why do I need to change my power steering fluid?"With time, the power steering fluid in your vehicle loses its potency and can become contaminated. Fluid with foreign materials and dirt floating around in it is less efficient, meaning the pump works harder and is worn down faster. Putting new fluid in is much more cost-effective than buying a new pump.
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Q. "What do I do if my power steering fails while driving?"If your power steering fails while driving, it will require quite a bit of force to turn the wheel. Carefully pull to the side of the roadand call a tow truck to safely get your vehicle to an automotive shop.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.