What to Expect With a Lone Tree Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do you explain what my car needs?
We walk you through our findings in clear, everyday language and show you what we see whenever possible. We outline which items are safety-related, what can wait, and why we recommend each repair or service. You are encouraged to ask questions until you feel comfortable deciding.
Can your team handle both maintenance and major repairs?
Yes, our ASE-certified technicians perform routine maintenance and more involved repair work on many makes and models. This includes diagnostics, brake and suspension repairs, engine-related concerns, and other common issues. Keeping everything with one automotive service team helps maintain a clear picture of your vehicle’s history.
What kind of warranty do you offer on repairs?
We offer an industry-leading warranty on qualifying repairs, which protects parts and labor for an extended period after service. Specific terms can vary by repair type and component, so our team explains the details with your estimate. This warranty reflects our confidence in the quality of our work.
Will you help me get around while my car is in the shop?
We provide complimentary shuttle transportation within the area for many appointments, which helps you get to work, home, or errands while we service your vehicle. Availability can depend on timing and route, so we discuss options when scheduling. Our goal is to reduce the disruption car repair can cause in your day.
How soon can I get an appointment if my car is acting up?
Appointment availability depends on the day and the type of concern, but we work to see urgent issues as quickly as we reasonably can. When you contact us, we ask a few questions about the symptoms and help you choose an appropriate time. If needed, we can also discuss towing options separately.
Schedule Your Visit & Get Back On The Road
If your vehicle is showing signs of trouble or you are due for maintenance, you do not have to navigate it alone. Our team at Christian Brothers Automotive Lone Tree is ready to listen, explain what we find, and provide the kind of auto repair shop experience that helps you feel confident about your vehicle. We aim to protect both your safety and your schedule.
When you contact us, we will help you choose a convenient time, outline what to expect, and answer any questions about our process or warranty. From our ASE-certified technicians and manufacturer-quality equipment to our people-first approach, we work to make your experience as straightforward as possible.
To schedule your appointment or ask a question, contact us online or call (720) 709-2828.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.