Our Simple Three-Step Process
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Why Litchfield Park Drivers Choose Christian Brothers Automotive Litchfield Park
The right people and the right tools make all the difference. Here’s what you get when you bring your vehicle to us:
- ASE-Certified Technicians: Every technician on our team holds ASE certification, so your vehicle is tested by qualified professionals who know the systems they’re evaluating.
- Veteran-Owned, On-Site Ownership: Our shop is veteran-owned and locally operated. The owner/operator works on-site, which means real accountability and a personal investment in every customer’s experience.
- Manufacturer-Level Equipment: We use advanced, manufacturer-level equipment, not generic scan tools, to test accurately across all vehicle systems.
- Complimentary Shuttle Service: Drop off your vehicle and get on with your day. Our complimentary shuttle service keeps your schedule intact while we work.
- Industry-Leading Warranty: We back our work with an industry-leading warranty, reflecting our confidence in the quality of every service we perform.
- All Makes, All Models: We work on gas and diesel engines, domestic and foreign vehicles, cars, trucks, vans, and SUVs.
Recognized for Customer Satisfaction
Choosing a shop for car diagnostic testing means trusting someone with your vehicle and your time. Christian Brothers Automotive is part of the Christian Brothers Automotive family, ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers in the J.D. Power 2025 Aftermarket Service Index (ASI) Study. It was the sixth consecutive time receiving that recognition. Christian Brothers Automotive scored 855 out of 1,000 points in the 2025 study, 39 points above the segment average. Christian Brothers Automotive received the highest score for aftermarket full-service maintenance and repair in the J.D. Power 2019, 2021–2025 Aftermarket Service Index (ASI) Satisfaction Studies.
That recognition reflects what our Litchfield Park customers already know: we communicate clearly, we don’t push unnecessary work, and we stand behind what we do. We service all makes and models, including gas and diesel engines, domestic and foreign vehicles, cars, trucks, vans, and SUVs, so whatever you drive, we can test it.
What Causes a Check Engine Light to Turn On?
Your vehicle’s onboard computer monitors dozens of sensors across its systems. When one reports a reading outside the expected range, the computer logs a fault code and activates the check engine light. The light tells you something triggered an alert. It doesn’t tell you what. Car Diagnostic Testing determines which system flagged the issue and why, so any repair recommendation is based on confirmed findings, not a guess.
How Is Diagnostic Testing Different from a Free Code Scan?
A free code scan at a parts store retrieves the stored fault code number, which is a starting point, not a diagnosis. Thorough Car Diagnostic Testing uses advanced, manufacturer-level equipment to evaluate the system behind that code, confirm the root cause, and rule out related issues before any repair recommendation is made. That distinction matters when a single fault code could point to several possible causes.
What Does the DVI Report Include?
The Digital Vehicle Inspection (DVI) report documents the full scope of what our technicians found during testing: systems operating normally, any issues identified, and recommended next steps. It gives you a written record of your vehicle’s condition at the time of testing, something you can reference when making repair decisions or tracking your vehicle’s health over time.
What Happens If Repairs Are Recommended?
Your technician walks you through the DVI report in plain language and answers any questions you have. If repairs are recommended, you decide whether and when to proceed. No work is ever done without your approval: just clear information so you can make the best decision for your vehicle and your situation.
Have questions about what Car Diagnostic Testing can tell you? Call Christian Brothers Automotive Litchfield Park at (623) 343-1759 and our team can walk you through the process before you ever pull into the bay.Your Local Christian Brothers Amenities
FAQs
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Q. "What does a vehicle test do?"
Today’s vehicles are more advanced than ever. They’re essentially computers on wheels, with complex systems controlling everything from performance and safety to comfort and efficiency. When a warning light comes on or something feels off, our testing process takes a deep dive into these systems to identify the real issue, not just a surface-level code. This thorough approach goes far beyond a quick parts-store scan and helps ensure repairs are accurate, effective, and long-lasting.
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Q. "How long does a vehicle test take?"We believe in doing things right, not rushing through them. While some tests can be completed quickly, others take more time, depending on the concern. Our priority is accuracy, so you can feel confident in the results and the next steps. We’ll always keep you informed along the way, giving you peace of mind on the road to the people and places that matter most.
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Q. "When should I get a vehicle test?"
Vehicle testing is essential anytime a warning light comes on, your vehicle feels different, or during routine maintenance visits. Regular testing helps catch small issues before they become bigger problems, keeping your car safe, reliable, and running at its best.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"Thank you to Christian Brothers for top notch PROFESSIONAL Service. They cared and I APPRECIATE their efforts."
- Don Powers