How We Evaluate & Service Your Porsche
Review Your Vehicle’s History
We discuss the symptoms you’ve noticed, prior repairs, maintenance records, current mileage, and previous recommendations. This information defines the purpose of the visit and helps our technicians focus the inspection.
Inspect & Diagnose
Our technicians use advanced diagnostic tools and inspect the systems related to your concern. When applicable, your digital vehicle inspection includes photographs showing the conditions behind our recommendations.
Explain, Approve, & Complete
We identify which findings affect safety or drivability, what maintenance is due, and what can be monitored or scheduled later. Work begins only after we explain the options and you approve the repair scope.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Clear Answers Without Unnecessary Technical Jargon
A maintenance reminder, warning light, or unfamiliar sound doesn’t always reveal how urgent the issue is. We translate diagnostic and inspection findings into everyday language, explaining what we found and why we recommend a particular service.
If your Porsche needs to remain at our Cordova location, complimentary shuttle service can help you continue with your day. Ask about transportation arrangements when scheduling your appointment.
Know When to Schedule Porsche Service
Contact us if your Porsche is due for scheduled maintenance, displays a warning light, or shows changes in braking, handling, or performance. We can also inspect a concern when you need more information before authorizing a repair.
What to Have Ready for Your Appointment
Share your Porsche model and year, current mileage, and a description of any warning lights or symptoms. Recent repair details and available maintenance records can provide useful context. Tell us if the concern affects drivability or if you’re unsure whether the vehicle is safe to drive.
Planning Porsche Maintenance Outside a Dealership
Routine maintenance can be performed outside a dealership when the shop has the capabilities required for the requested work and follows the applicable manufacturer maintenance schedule. Procedures vary by model and system, so confirm the specific service you need when making your appointment.
Scheduled maintenance is based on vehicle requirements, mileage, time, and service history. Symptom-based repair starts with a reported concern, such as a warning light, fluid leak, unfamiliar sound, electrical problem, or performance change. Seek prompt attention if a warning light flashes or appears alongside a major change in braking, steering, temperature, or drivability.
Keep inspection reports, invoices, and maintenance records with the vehicle’s history. These documents give technicians useful context during future European vehicle service and clarify which recommendations have already been addressed.
Our ASE-certified technicians combine manufacturer-quality equipment with transparent recommendations, digital inspection details, and warranty coverage on most repairs.
Call (901) 589-5127 to schedule service with Christian Brothers Automotive Lakeland.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.