What to Expect During Your Audi Service Visit
Our process connects the symptoms you notice with the systems that need inspection. You’ll understand our findings, recommendations, and estimate before authorizing any work.
1. Symptoms & Vehicle History
We begin with the reason for your visit, including dashboard messages, noises, handling changes, maintenance history, and the conditions in which the problem occurs. These details give our technicians a focused starting point.
2. Inspection & Diagnostics
We inspect the relevant components and use manufacturer-quality diagnostic tools to review codes and vehicle data. Because one symptom can have several possible causes, we evaluate connected systems rather than relying on a warning light alone.
3. Findings, Approval, & Service
We explain what we found and provide an estimate before work begins. Nothing proceeds without your approval. Once the authorized service is complete, we review the work with you and identify any follow-up maintenance needs.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Clear Recommendations Without the Technical Jargon
Automotive terminology shouldn’t stand between you and a sound decision. We review inspection results in everyday language, explaining why we recommend a service, which symptoms it addresses, and whether it requires immediate attention or can be planned for a later visit.
Our on-site owner/operator provides direct accountability at the shop. If you need to continue your day while we service your vehicle, complimentary shuttle service is available.
Audi Warning Signs That Deserve Attention
Persistent dashboard messages and changes in braking, handling, temperature, electrical operation, or engine performance may signal a developing problem. A professional evaluation can determine whether your vehicle needs diagnostics, routine maintenance, or repair.
When to Have Your Audi Evaluated
Some problems trigger a dashboard message. Others emerge through changes you can hear, feel, or smell while driving.
Arrange an evaluation if you notice:
- Persistent check engine lights or other dashboard warnings.
- Brake vibration, pulsation, noise, or reduced response.
- Pulling, clunking, unusual steering effort, or changes in ride quality.
- Rising engine temperature, coolant odors, or visible fluid loss.
- Slow cabin cooling or inconsistent air conditioning performance.
- Starting problems, intermittent electrical faults, or dimming lights.
- Hesitation, rough operation, reduced power, or other drivability concerns.
Service Considerations by Vehicle System
Each vehicle system requires a different diagnostic approach. Manufacturer-specific data, the correct fluid and filter specifications, and system-focused inspections help our technicians trace symptoms to their source.
Common service areas include:
- Scheduled maintenance: Mileage-based and time-based service may include inspections and replacement of applicable fluids and filters.
- Brakes: We may evaluate pads, rotors, hydraulic components, warning indicators, and changes in pedal response.
- Cooling system: Temperature concerns can require inspection of coolant condition, hoses, connections, circulation, and related components.
- Suspension and steering: Noise, pulling, vibration, or uneven handling can indicate wear or damage that warrants closer inspection.
- Electrical systems: Fault data and targeted testing can help identify the cause of warning lights, starting problems, and intermittent operation.
- Air conditioning: Poor or inconsistent cooling may require an evaluation of system performance and the components that regulate cabin temperature.
- Drivability: Hesitation, rough running, or reduced power can involve several connected systems, making accurate diagnostics essential.
Arrange Your Audi Service Visit
Our Cordova shop provides diagnostics, maintenance, and repairs for Audi drivers throughout Memphis and nearby communities. We can assess your vehicle, explain our findings clearly, and complete only the work you authorize.
Call (901) 589-5127 to schedule Audi service with Christian Brothers Automotive Lakeland. Share your Audi model, current symptoms, warning lights, and requested service when you contact us.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
-
Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
-
Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.