What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How much does a car diagnostic usually cost?
The cost of a diagnostic depends on your vehicle and the testing required. We explain pricing before we begin and review any additional steps with you if the issue is complex. Our goal is to provide clear value by avoiding guesswork and helping you make informed repair decisions.
How long will my diagnostic appointment take?
Many diagnostic visits fit within part of a day, although time can vary based on the problem and how involved testing becomes. We give you an estimate at check-in and keep you updated. You can wait in our lobby or use our complimentary shuttle if you need to be elsewhere.
Will you explain the results before any repairs?
Yes, we always review diagnostic results with you before starting repairs. Our technicians and service staff explain what we found in everyday language and outline options. You choose what to approve, and we are happy to answer questions so you feel comfortable with each decision.
What if my car issue comes and goes?
Intermittent problems can be challenging, but they are common. We start by listening carefully to when the issue appears and under what conditions, then tailor our testing to those situations. If we cannot duplicate the concern, we will share what we checked and discuss next steps with you.
Can I wait at your shop during testing?
You are welcome to wait in our comfortable lobby if that works for your schedule. For longer diagnostic visits, many guests choose our complimentary shuttle to get to work, home, or errands in the area. We contact you with updates and review results when you return.
Schedule Your Diagnostic Visit
If something about your vehicle does not feel right, you do not have to figure it out alone. A thorough diagnostic at Christian Brothers Automotive Lake Worth can give you the clarity you need, from understanding warning lights to planning repairs that help keep you safely on the road.
Our ASE-certified technicians, manufacturer-quality equipment, people-first approach, and strong warranty all work together to support you from the first test to any follow-up repairs. Whether you prefer to wait in our lobby or use our shuttle, we work to make the process as convenient as possible.
To schedule a diagnostic appointment with our team, call (817) 809-3952 or contact us online.
Your Local Christian Brothers Amenities
FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.