If you drive a luxury vehicle, such as a BMW or Mercedes Benz, car repair can be expensive. Even if you drive an American-made vehicle, a trip to your local Jackson auto repair shop can seem inconvenient. Most Tennessee drivers avoid visiting their local car shop because they’re afraid of a large bill, or they’re worried about being taken advantage of.
Customers of Christian Brothers Automotive Jackson know that’s not a problem! Our friendly automotive technicians go above and beyond to make sure you feel comfortable every time. If you can’t make it to our Jackson service center, we have a few tips on how you can still get the most out of every visit to your Jackson auto shop.
Establish a Relationship with Your Auto Shop
People do business with people. By continuing to do business with the same auto repair location, you’re able to build a rapport with the mechanics and improve communication.
This has several benefits:
• Receive trustworthy service from a friendly face
• Technicians understand your car’s quirks and service history
• A more comfortable and relaxing experience
When it comes to auto repair service, it’s the small details that matter most. If your shop is willing to provide benefits like free Wi-Fi, a complimentary shuttle around town, and a clean waiting area, you know you’ve made the right call. Show your appreciation by becoming a repeat customer and building loyalty to the shop that impressed you.
Explain the Automotive Problem Thoroughly
Most of the time you won’t know exactly what’s wrong with your car, but that’s what a diagnostic is for! However, it is very helpful when you’re as descriptive as possible.
Try to include details such as:
• Leaking fluid colors and location
• Exact sounds you hear and when they happen
• Any smells and what causes them
Some believe giving too much information may lead to a bigger bill, but nothing could be farther from the truth! The more descriptive you are, the faster the technicians can find and resolve the issue.
The ASE-certified technicians at Christian Brothers Automotive Jackson are always here to help. Call our auto repair shop in Tennessee today if you have any auto repair questions, or need to schedule an appointment. We’ll show you the Nice Difference!