What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Warning Signs for Suspension Service
Unusual Noises
One of the first warning signs that your suspension may need servicing is the presence of unusual noises when driving over bumps or rough terrain. If you hear clunking, squeaking, or knocking sounds, it could indicate that components like the shocks, struts, or control arms are worn out or damaged. These noises can be due to metal parts grinding against each other or rubber bushings breaking down.
Uneven Tire Wear
Another common indicator of suspension issues is uneven tire wear. When your suspension system is not functioning correctly, it can cause your tires to wear down irregularly. This can lead to bald spots on your tires, which not only reduce the performance of your vehicle but also pose a safety risk. Regular checks on tire tread and even distribution of wear can help catch suspension problems early.
Poor Handling and Ride Quality
If your vehicle doesn’t handle as smoothly as it used to, or if you feel every bump in the road, these could be signs of suspension problems. Poor handling could manifest as excessive bouncing, swaying while turning, or a noticeable decrease in ride comfort. These issues often arise from worn-out shock absorbers or struts, which are crucial for maintaining vehicle stability and comfort.
FAQs
-
Q. "How do I know if my suspension needs service?"
-
Q. "What is the difference between shocks and struts?"
-
Q. "How often should I have my suspension system looked at?"
-
Q. "Do you offer a shuttle service?"
-
Q. "Do you offer a warranty?"
-
Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.