1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Often Should I Schedule a Tune-Up?
It depends on your vehicle’s age, mileage, and what the manufacturer recommends. Many newer cars benefit more from regular maintenance tied to time or mileage than from a single tune-up visit. We can review your owner’s manual and driving habits with you to put together a realistic service plan that fits how and where you drive in Hoover.
What Happens If You Find Other Issues During Service?
If we discover additional concerns while your car is in our shop, we contact you before doing anything extra. We explain what we found, why it matters, and what your options are. You decide what to approve, and we provide clear estimates upfront. Nothing is added to your bill without your knowledge and sign-off.
Are Your Technicians Qualified to Work on My Car?
Yes. Our technicians are ASE-certified and trained to work on a wide range of vehicles using manufacturer-quality equipment, which supports accurate diagnostics and reliable repairs. Every service is backed by the Nice Difference warranty: 3 years or 36,000 miles on parts and labor, expiring at whichever limit comes last. If you have questions about your specific vehicle, we’re happy to talk through it before you schedule.
Can I Wait Here While My Car Is Serviced?
Yes. You’re welcome to relax in our comfortable lobby while we work on your vehicle. If you need to be somewhere else, we offer complimentary shuttle service in the Hoover area. We want service to fit your day, whether you stay or head out.
How Will I Know What My Visit Will Cost?
Before we begin any work, we review our findings with you and provide clear estimates. We walk through each recommended service, answer your questions, and make sure you understand what’s on the list. You approve what you want done, and we keep you updated if anything changes along the way.
Take control of your vehicle’s maintenance. Book your appointment online or call (205) 539-5409 and get the information you need to decide.
Your Local Christian Brothers Amenities
FAQs
-
Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
-
Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
-
Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"Christian Brothers Automotive is the best independent garage I have found in the Birmingham/Hoover metro area. Through, professional, efficient, trustworthy."
- Jeff