What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How often should I get my brakes checked?
We recommend a professional brake inspection at least once a year. However, given Hiram's stop-and-go traffic and Georgia's climate, more frequent checks can help you stay ahead of wear and tear.
What is included in your brake inspection?
Our comprehensive inspection is a deep dive into your brake system's health. We measure brake pad thickness, check for rotor wear or warping, inspect calipers for proper function, look for leaks in the brake lines and hoses, and test the condition and level of your brake fluid.
What should I do if my brake pedal feels soft?
A soft or "spongy" brake pedal is a serious safety concern, as it indicates a problem with the hydraulic system (like air in the lines or a fluid leak). You should have your vehicle inspected immediately to ensure your stopping power is not compromised.
Can I drive with squealing brakes?
Squealing is your vehicle's early warning system that the brake pads are worn out. While it may not seem urgent, ignoring it will quickly lead to a grinding sound, which means you are damaging your rotors and turning a simple, low-cost pad replacement into a much more expensive repair.
Ready for a reliable brake service experience? call Christian Brothers Automotive Hiram at (770) 809-6980 or book your visit online.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"This was my first fix with cba. All the technicians were friendly. I needed a shuttle since the service was going to take more than a day. They not only took me to and from home but to and from my dental appointment as well! Plus they give a 3 year/36K war"
- Dena