What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Understanding the Importance of Car Diagnostics
Car diagnostics are essential for detecting issues before they evolve into costly repairs. These services provide a detailed insight into your vehicle's health, identifying concerns that may not be immediately visible. With the potential to avert significant mechanical problems, diagnostics help maintain your car’s performance and safety.
Key benefits of regular diagnostics:
- Preventive Maintenance: Early detection of issues saves money and extends vehicle life.
- Improved Performance: Ensure optimal engine function and fuel efficiency.
- Safety Assurance: Identify potential hazards before they become serious threats.
Beyond preventing mechanical failures, car diagnostics also play a crucial role in maintaining your vehicle's resale value. A well-documented history of regular diagnostics and maintenance can positively influence potential buyers, showing them that your vehicle has been well cared for. This advantage translates into better offers and more advantageous selling conditions if you ever decide to trade in or sell your car.
Our Comprehensive Diagnostic Process
At Christian Brothers Automotive Grand Rapids, we have refined our diagnostic process to ensure comprehensive and transparent evaluations. Our goal is to provide clear, actionable insights into your vehicle's condition, empowering you to make informed decisions about necessary repairs and maintenance.
The diagnostic steps we follow include:
- Initial Consultation: We discuss any issues you've noticed while driving.
- Advanced Testing: Using state-of-the-art equipment, we perform a thorough scan of your vehicle's systems.
- Review & Explanation: Our technicians clearly explain the findings, avoiding technical jargon to promote understanding.
- Solution Options: We present repair or maintenance options tailored to your specific needs.
Moreover, we understand that each customer has unique needs and preferences. Our diagnostic process is personalized to consider your driving habits and future plans for your vehicle. Whether you’re planning long road trips or mainly city driving in Grand Rapids, our tailored approach ensures that your vehicle is prepared for whatever lies ahead.
Contact us today at (616) 739-6125 or online to schedule your car's computer diagnostic today.
FAQs
-
Q. "What does computer diagnostics test in my vehicle?"
-
Q. "How long does it take for computer diagnostics to be completed?"
-
Q. "How often do I need a computer diagnostic?"
-
Q. "Do you offer a shuttle service?"
-
Q. "Do you offer a warranty?"
-
Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.