What to Expect With a European Vehicle Service Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Which European car brands do you specialize in?
We service a wide range of popular European makes, including BMW, Audi, Mercedes-Benz, Volkswagen, MINI, Jaguar, Porsche, Volvo, and more. Our technicians have the specific training and tools required for these vehicles.
Do you use genuine OEM parts for repairs?
We prioritize using high-quality OEM (Original Equipment Manufacturer) or OEM-equivalent parts to ensure the best performance, reliability, and compatibility with your European vehicle's complex systems.
How does servicing a European vehicle differ from domestic cars?
European cars often have unique engineering, require specialized diagnostic tools, and have specific maintenance schedules outlined by the manufacturer. Our technicians are trained to follow these exact procedures to maintain your vehicle's performance and integrity.
Can you perform the maintenance required to keep my warranty valid?
Yes. We follow manufacturer-recommended procedures and use approved parts, ensuring that the maintenance performed at our shop helps keep your factory or extended warranty valid. We provide detailed records for your documentation.
Experience the difference in specialized, local care. For expert European car services, contact Christian Brothers Automotive Gilbert-SanTan. Call us at tel:(480) 780-2187 or book your appointment online today.
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FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I had an 08 crown VICTORIA police Interceptor with 314,024 miles! It was acting weird on my way to work. Then on my way home, the check engine light came on. I was able to swing by Christian Brothers off Pecos, since they're open till 6pm. Which is handy f"
- Tara