How We Diagnose Your Vehicle & Prepare an Estimate
When you arrive, an ASE-certified technician reviews your vehicle and discusses the concerns you have noticed. We then use advanced diagnostic equipment to investigate the affected systems rather than recommending a repair based on a symptom alone.
Once the diagnostic work is complete, we explain the findings in plain language. You receive an auto repair estimate before work begins, giving you an opportunity to review the recommended service before authorizing it.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Maintaining European Vehicles in Arizona Conditions
Arizona driving conditions can place additional stress on vehicle systems. Summer heat can affect air conditioning performance, while dusty conditions can take a toll on engine and cabin filters. Our European vehicle service in Gilbert accounts for these regional concerns when evaluating your vehicle’s maintenance needs.
Our technicians also stay current on Arizona vehicle emissions regulations. Emissions concerns require proper diagnosis because warning lights and test results can originate from different components or electronic systems.
See Your Vehicle’s Condition Through Photo Documentation
Our free Digital Vehicle Inspection provides photos of your vehicle during service. This documentation gives you a clearer view of its condition and is separate from the diagnostic process used to identify a specific mechanical or electronic problem.
A Courtesy Inspection is also available. We explain the findings and identify which items relate to the service you’re considering.
Warranty Coverage & Convenience During Repairs
Work performed at our location is covered for three years or 36,000 miles, whichever occurs last. Ask us about the warranty terms that apply to your repair before authorizing service.
We offer a welcoming customer environment and complimentary shuttle service during repair visits, giving you another transportation option while your European vehicle is being serviced.
Maintenance Schedules & Manufacturer Warranty Records
Maintenance requirements vary by make, model, model year, and manufacturer schedule. Review the schedule for your specific European vehicle rather than relying on a general interval that may not apply.
A warning light signals a condition that needs diagnosis, but it doesn’t necessarily identify the component requiring repair. Manufacturer warranty coverage depends on the applicable terms and maintenance documentation, so keep your service records and review your warranty documents before drawing conclusions about coverage.
Schedule European Vehicle Service for Gilbert & Mesa Drivers
Contact us to discuss whether we service your particular European make and model.
Complimentary shuttle service can help you continue with your day while your vehicle is at the shop.
Call (480) 906-3342 to schedule European vehicle service and receive a documented estimate before authorizing repairs.
Systems We Evaluate During European Auto Repair
European vehicle service may involve brake, suspension, cooling, electrical, engine, or transmission systems. The testing required depends on the vehicle and its symptoms, particularly when warning lights or electronic systems are involved.
Our confirmed repair and maintenance services include:
- Electrical system repairs
- Engine services
- Transmission services
- Air conditioning services
- Oil and filter changes
- Brake repair
- Tire rotation
Timing belts and timing chains require vehicle-specific maintenance and repair assessment. Cooling-system concerns also need diagnosis before components are replaced because similar symptoms can have different causes.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"The whole team does over and above in customer service in the repair of my truck. I had it done two weeks ago but I could not stop thinking about the positive experience I have about this shop, so I decided to leave a comment. I called five shops to ask fo"
- Jay Cordero