Suspension Service in Memphis, TN

Keep Your Car Safe, Stable, and Comfortable

When your vehicle starts to bounce, pull, or feel loose in the steering wheel, it can quickly turn every drive into a concern. Your suspension system does more than keep the ride smooth. It helps your tires stay in contact with the road so you can steer and stop with confidence. That is why a thorough suspension service in Memphis is important when problems start to appear.

At Christian Brothers Automotive Germantown, we take those concerns seriously. Our ASE-certified technicians inspect your shocks, struts, and other suspension components using manufacturer-quality equipment, then explain what we find in clear, everyday language. We work to recommend only what your car truly needs, and we back our work with an industry-leading warranty so you can drive away feeling secure.

Why Your Suspension Matters

Your suspension system absorbs impacts to keep tires planted and passengers comfortable. Shocks and struts control vehicle movement, preventing bouncing over potholes or excessive leaning in turns. They collaborate with brakes and steering to ensure you maintain traction during sudden stops or lane changes, keeping you in control.

Memphis streets, with rough crossings and traffic, stress these components significantly. Worn parts increase braking distances and reduce stability in crosswinds. If your car dives during braking or drifts requiring constant correction, it is time for an inspection to protect your safety and budget before problems escalate.

Common signs of suspension issues include:

  • Braking Distance: Worn shocks can increase stopping distance, reducing your ability to avoid accidents during sudden stops.
  • Tire Wear: Unstable suspension causes uneven tire contact, leading to premature bald spots and frequent replacement costs.
  • Ride Comfort: Failed struts allow excessive bouncing and swaying, making daily drives uncomfortable and harder to control.
  • Steering Control: Loose components cause drifting or wandering, requiring constant steering corrections to stay in your lane.

Ensure your vehicle stops safely without diving or drifting by calling (901) 883-7358 or scheduling online for an inspection.

Shocks & Struts Services

Shocks and struts serve distinct roles: shocks control movement, while struts also support vehicle weight and alignment. As these components wear, you might notice increased body roll, bouncing after speed bumps, or a floaty feeling on highways. Visible fluid leaks, clunks over rough pavement, or uneven tire wear often indicate trouble. Understanding these signs helps you address issues early, preventing further damage to your suspension and ensuring a safer, more controlled ride.

When you choose us for shocks service in Memphis, we prioritize accuracy over guesswork. Our technicians perform a thorough inspection, checking for leaks, physical damage, and excessive play in the suspension. We also conduct a road test to evaluate handling and examine related components like mounts and bushings. This comprehensive approach ensures we identify the root cause of any issue, guaranteeing that your suspension system is restored to optimal condition.

For shocks installation or struts service Memphis drivers rely on, we use quality parts meeting manufacturer standards to restore ride control. Since replacing struts often affects alignment, we verify angles to ensure proper tracking and tire wear. Whether you need a simple replacement or a complex struts installation in Memphis, our work is backed by an industry-leading warranty. You leave with confidence, knowing your investment is protected and your vehicle is safe for the road.

Our Suspension Repair Process

We strive to make the suspension repair that drivers need simple and stress-free. It begins with a conversation about your specific symptoms and vehicle history to guide our inspection. We then perform a road test to experience the issue firsthand, followed by a thorough shop inspection of shocks, struts, control arms, and steering linkages to identify wear or safety concerns.

Our transparent process ensures you are always informed:

  • Clear Explanation: We explain findings in everyday terms, highlighting safety priorities versus items that can wait.
  • Honest Estimates: You receive a detailed estimate without pressure, helping you prioritize repairs based on your budget.
  • Thorough Inspection: We check every component, from sway bars to tires, to pinpoint the root cause accurately.
  • Convenient Service: Enjoy our comfortable lobby or use our complimentary shuttle to keep your day moving smoothly.
  • Timely Updates: We keep you informed on repair progress so you never have to guess when you are ready.

We aim to minimize disruption to your schedule while ensuring precise repairs. Whether you wait in our lobby or use our shuttle to reach work or school, we focus on convenience. You leave with a safe, dependable vehicle and the confidence that your suspension system was serviced with care and integrity.

Why Drivers Choose Our Shop

At Christian Brothers Automotive Germantown, we live by the principle of loving our neighbor as ourselves. We treat your vehicle and time with the same care we would want for our own families. This means providing honest recommendations and clear communication for every shock, strut, and suspension repair we perform.

Our on-site owner-operators ensure personal accountability and build long-term relationships within the community. Our ASE-certified technicians use manufacturer-quality equipment to ensure precise installations and stable tracking. We back this detailed work with an industry-leading warranty, giving you peace of mind long after you leave our shop.

We stand out by offering:

  • Honest Advice: We explain repair plans clearly and offer second opinions to help you move from worry to confidence.
  • Certified Experts: ASE-certified technicians use quality equipment to ensure your suspension repairs are measured and installed with precision.
  • Leading Warranty: We back our suspension work with industry-leading coverage, ensuring your investment is protected for the long haul.
  • Local Care: On-site owners treat you like a neighbor, prioritizing long-term relationships over one-time transactions.

Protect your tires from premature wear and save money long-term by calling (901) 883-7358 or booking your suspension service online.

What to Expect With a Suspension Service

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1. Schedule Your Appointment

Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.

2. Diagnostics and Inspections

Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.

3. Digital Vehicle Inspection Report and Estimate

Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.

4. Review and Approval

A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.

5. Work Performed or Scheduled

Most work can be completed immediately, or scheduled based on parts and customer availability.

Call For a Quote
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Did You Know: It takes up to three football fields to safely brake in the rain?

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Frequently Asked Questions


How do I know if my shocks or struts are bad?

Common signs include excessive bouncing after bumps, a nose diving feel when braking, new clunking noises, or uneven tire wear. You may also notice the vehicle leaning in turns more than it used to. A professional inspection can confirm whether the problem is shocks, struts, or another component.

Is it safe to keep driving with suspension problems?

It depends on the severity and cause. Some issues mainly affect comfort, while others can reduce control during braking or emergency maneuvers. If your vehicle feels unstable, makes loud suspension noises, or pulls strongly, it is wise to schedule an inspection soon to understand the risks.

How much does suspension repair usually cost?

Costs vary based on the parts involved, the design of your vehicle, and how many components need attention. We provide a detailed estimate after inspecting your suspension and explaining what we found. Our team helps you understand options and prioritize repairs so you can make decisions that fit your budget.

Can your team check a quote I already have?

Yes. We are glad to review another shop’s estimate with you. Our technicians inspect your vehicle, compare our findings to the quote, and explain any differences in plain language. This helps you feel more confident about what work is truly needed before you approve any repairs.

What warranty do you offer on suspension work?

We back our suspension repairs with an industry-leading warranty on parts and labor. The specific terms can vary by service and component, and we explain those details before you approve any work. Our goal is to give you peace of mind long after you leave our shop.

If you are noticing ride or steering problems and need reliable help with your suspension, our team is ready to assist. We work to keep you informed, comfortable, and confident at every step.

To schedule an appointment or request an inspection, contact us online or call (901) 883-7358.

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Your Local Christian Brothers Amenities

Certified Technicians
Courtesy Inspections
Free Shuttle Service
Free Wifi

FAQs

  • Q. "How do I know if my suspension needs service?"
    Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
  • Q. "What is the difference between shocks and struts?"
    While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
  • Q. "How often should I have my suspension system looked at?"
    We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
  • Q. "Do you offer a shuttle service?"
    Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
  • Q. "Do you offer a warranty?"
    As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
  • Q. "Can you provide service under my extended warranty?"
    Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.

Have more Questions?

Our friendly auto service experts have the answers.

Call your local Christian Brothers Automotive car shop today

Hear What Our Customers Had to Say About Us

  • "I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."

    - J.L.

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