What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Why Choose Christian Brothers Automotive Germantown for Brake Service
Customers choose Christian Brothers Automotive Germantown for our unwavering commitment to transparency and honesty. We make it our mission to educate our clients about their vehicle’s needs without relying on technical jargon. Our exceptional customer care is evident through our welcoming environment, with owner/operators present on-site to ensure personal service and accountability. Moreover, our complimentary shuttle service ensures minimal disruption to your daily routine, emphasizing our dedication to customer convenience.
At Christian Brothers Automotive Germantown, we value the importance of building trustful relationships with our clients. Beyond simply repairing brakes, we provide guidance and advice to help you understand the importance of regular maintenance and early detection of issues. Our industry-leading warranty reflects our confidence in the quality of our services, providing you with additional assurance. Treating each customer as a neighbor, we strive to support you during every service visit, reinforcing our promise to put people first.
The Brake Service Process Explained
- Initial Consultation & Inspection: We commence with a thorough inspection using advanced diagnostics to pinpoint any issues.
- Clear Communication: Our team explains findings and recommends the best solutions, ensuring you understand each aspect.
- Expert Service Delivery: Utilizing top-tier equipment, our technicians precisely conduct repairs and replacements, optimizing brake performance.
- Follow-Up & Education: Post-service, we offer maintenance tips to help you prolong your brake system's life.
Our brake service process is crafted with your convenience in mind, providing flexible scheduling to fit within your busy lifestyle. We understand the importance of minimizing disruptions, which is why our process is optimized for efficiency without compromising quality. From the first contact, we focus on offering timely turnaround times alongside our comprehensive service. Additionally, our post-service follow-up ensures you remain informed about your vehicle’s condition, encouraging proactive maintenance and decreasing the likelihood of unexpected problems.
Frequently Asked Questions
How Often Should I Have My Brakes Checked?
While every vehicle is unique, we generally recommend having your brakes inspected at least once a year. Regular checks can prevent minor issues from escalating into significant problems. If you observe signs like unusual noises, reduced responsiveness, or a spongy pedal feel, it’s crucial to schedule an inspection with us at Christian Brothers Automotive Germantown. Routine maintenance not only ensures your safety but also extends the longevity of your brakes.
What Are the Signs That My Brakes Need Service?
Common indicators that your brakes may require attention include squeaking, grinding noises, vibrations, or the illumination of the brake warning light on your dashboard. Reduced responsiveness or difficulty in stopping are also significant red flags. If you encounter any of these symptoms, our team in Memphis is prepared to provide a comprehensive diagnosis, ensuring your vehicle remains safe on the road.
Why Do Brake Pads Wear Out?
Brake pads naturally wear down over time due to the friction they create to halt your vehicle. Factors such as frequent braking, specific driving habits, and even the variable road conditions in Memphis can accelerate wear. At Christian Brothers Automotive Germantown, we ensure the use of high-quality components to enhance the durability and performance of your brake system, accommodating these diverse factors.
Do You Offer a Warranty on Your Brake Services?
Yes, at Christian Brothers Automotive Germantown, we proudly back our work with an industry-leading warranty on our brake services. This commitment reflects our confidence in our workmanship, providing you with peace of mind. Our pledge is to deliver reliable and dependable service that you can count on.
How Long Does Brake Service Take?
The duration of brake service can vary based on your vehicle’s condition and the required services. While a routine inspection may be brief, more extensive repairs might take several hours. During your initial visit, we’ll provide a detailed time estimate, allowing you to plan accordingly. Our complimentary shuttle service is available to minimize any downtime and inconvenience during your service, ensuring a seamless experience.
Contact Us for Reliable Brake Service in Memphis
Are you ready to enhance your vehicle's safety on the road? Our team is dedicated to delivering exceptional service, focusing on transparency and customer care. Allow us to assist in maintaining a safe and reliable vehicle. Reach out today for a stress-free service experience and discover the impact our commitment can make in your automotive care. We look forward to ensuring your safety and keeping you moving confidently.
At Christian Brothers Automotive, we are dedicated to reshaping the way you think about car repair and service. When servicing your vehicle, we always provide an upfront summary of everything that needs to be fixed, including a parts and labor cost breakdown. Your vehicle repairs are always your choice; we will never do anything without your consent.
Contact Christian Brothers Automotive Germantown at (901) 883-7358 for professional and reliable brake service in Memphis.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.