1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Why Memphis Drivers Trust Christian Brothers Automotive Germantown for Tune-Ups
Christian Brothers Automotive Germantown is ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers in the J.D. Power 2025 Aftermarket Service Index (ASI) Study. It is the sixth consecutive time earning this recognition. (For J.D. Power 2025 award information, visit jdpower.com/awards.)
Every tune-up is backed by the Nice difference.® warranty: 3 years / 36,000 miles, whichever occurs last. Coverage doesn’t end at whichever limit you hit first. It stays in effect until both conditions are met, and it’s honored at any Christian Brothers Automotive location nationwide.
We offer complimentary shuttle service so you can get back to your day while your vehicle is in the shop. Owner/operator Kim Hannaford is on-site, which means there’s someone personally accountable for the work we do. We service all makes and models.
Signs Your Memphis Vehicle Is Due for a Tune-Up
Some tune-up warning signs are easy to miss at first. A noticeable drop in fuel economy, rough idling, hesitation during acceleration, or a check engine light with no obvious cause can all point to ignition or fuel delivery components that need attention. Hard starts, especially common in Memphis summer heat, can signal worn spark plugs or a weak battery connection.
If you’re not sure when your last tune-up was, that’s reason enough to schedule an inspection. Getting back on your manufacturer’s recommended maintenance schedule now can help prevent the kind of deferred wear that turns a routine visit into a much larger repair.
Scheduling is easy. Book online or call (901) 883-7358 to set up your tune-up at Christian Brothers Automotive Germantown today.
Tune-Up Questions, Answered
What Is the Difference Between a Tune-Up & Scheduled Maintenance?
A tune-up is a core part of your vehicle’s scheduled maintenance. Scheduled maintenance is the broader preventive framework your manufacturer recommends. It covers everything a tune-up includes, plus other inspections and replacements that support your vehicle’s long-term health over time. Think of a tune-up as one important piece of that larger plan.
What Is Included in a Tune-Up?
At Christian Brothers Automotive Germantown, a tune-up includes a complete analysis of spark plugs, brakes, oil and other fluids, lights, tires, filters, and emissions. Our technicians inspect each system and recommend any service your vehicle needs, which you review and approve before work begins.
Why Are Tune-Ups Important?
Tune-ups can help your engine run efficiently and can help keep small issues from becoming costly repairs. Staying current with this service supports strong fuel efficiency, reliable performance, and the long-term health of your vehicle.
What Is a Digital Vehicle Inspection?
A Digital Vehicle Inspection (DVI) is a complimentary inspection we perform on every visit. Our technicians document their findings with photos and send you a report you can review on your smartphone. You can approve or decline any recommended service directly from your phone or by speaking with a service advisor: no guesswork, no pressure.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.