1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
See Your Vehicle’s Condition Before Approving Any Work
Our Digital Vehicle Inspection (DVI) sends you actual photos of your vehicle’s condition during the service visit. You see exactly what our technicians see, so every recommendation has a visible basis rather than a verbal one. No guessing about what’s happening under the hood.
Every visit also includes a no-charge Courtesy Inspection covering major vehicle systems: lights, brakes, suspension, tires, and battery. Together, the DVI and Courtesy Inspection give you a complete, documented picture of your vehicle’s condition so you can decide what to address now and what to monitor going forward.
Frequently Asked Questions
How Do I Know If My Transmission Needs Repair?
Common signs include slipping between gears, delayed engagement, harsh or jerky shifting, and fluid leaks beneath the vehicle. A warning light can also indicate a transmission concern. Because some of these symptoms overlap with other drivetrain issues, the most reliable answer comes from a focused inspection. Our Digital Vehicle Inspection provides photo documentation of what we find, so you have a concrete basis for evaluating any recommendation rather than relying on a verbal description alone.
Will You Recommend Replacement If a Repair Is Enough?
We recommend the option that fits your vehicle’s condition and your ownership plans. If a targeted repair is a reliable and reasonable choice, we explain that clearly. If replacement is more dependable given the extent of internal wear, we share the reasoning so you can decide with full information. Our goal is the right answer for your situation, not the largest invoice.
How Long Will My Car Be in the Shop?
It depends on what the inspection reveals. Fluid exchanges and inspections can often be completed the same day. More complex repairs or complete replacements require additional time. Our service advisors explain expected timing upfront and keep you updated as work progresses, so you’re never left waiting on a status you haven’t heard.
What Warranty Covers Transmission Repairs?
All approved transmission repairs and replacements are backed by our Nice Difference Warranty®: 3 years or 36,000 miles, whichever occurs last. Our team explains the specific terms before any work begins, so you know exactly what is covered.
Is It Safe to Drive If My Transmission Is Slipping?
Mild slipping may allow you to drive carefully to our shop, but if slipping is severe or the vehicle struggles to engage a gear or move reliably, driving could cause further internal damage. Call us before getting on the road. We can talk through your symptoms and help you decide the safest way to get your vehicle to us, including whether a tow is the better choice.
What Sets This Shop Apart from Other Transmission Shops in Forney?
Owner/operators Mike and Kim Brown are on-site daily, so you have direct access to the people accountable for your experience. Our Digital Vehicle Inspection provides photo documentation of findings before you approve any work. The Nice Difference Warranty® covers approved repairs and replacements for 3 years or 36,000 miles. A complimentary shuttle service, after-hours key drop-off, and a no-charge Courtesy Inspection are all part of every visit. That combination of owner accountability, documented transparency, and warranty depth is what we bring to every transmission service.
Schedule Transmission Service at Christian Brothers Automotive Forney
Transmission trouble doesn’t have to leave you guessing. When you visit Christian Brothers Automotive Forney, you get written estimates before work begins, photo documentation through our Digital Vehicle Inspection, and the security of the Nice Difference Warranty® on approved repairs and replacements. Our shuttle service, comfortable lounge, and on-site owners mean your visit is as manageable as we can make it.
Whether you need routine transmission maintenance or you’re facing a larger repair decision, our team is ready to listen, inspect, and walk you through every option clearly.
To talk with our team or schedule an appointment, contact us online or call (972) 441-7866.
Your Local Christian Brothers Amenities
FAQs
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Q. "What factors determine the price of transmission repair?"Many different factors go into determining costs of transmission repair. The major factor is what type of vehicle you drive. The year, make and model of the car, determine how much parts and labor will cost. Another factor is how much damage the transmission has sustained. Your transmission should last a minimum of 100,000 miles by servicing your transmission on a regular basis.
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Q. "What does automatic transmission service include?"Fluid is first drained from the pan during an automatic transmission service. A new transmission filter is installed with a new pan gasket once the pan has been removed. Finally, fresh automatic transmission fluid (ATF) is used to refill the vehicle.
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Q. "Is there a difference between a transmission fluid change and flush?"During a transmission fluid and filter change, it’s only the fluid in the pan that is drained and replaced with new ATF. Four to five quarts of fluid will typically be replaced in this process, while nine to thirteen quarts are replaced during a full transmission fluid flush. The difference in amounts is because the complete flush drains the entire system.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.