1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How will you diagnose my engine problem?
We start by listening to your concerns, then inspect the vehicle and use diagnostic tools to read any stored codes. Our technicians combine that information with test drives or visual checks as needed, then review the results with you before recommending any repairs.
Is my car worth fixing, or do I need a new engine?
We look at the vehicle’s overall condition, the type of damage, and your long-term plans, then explain repair and replacement options with estimated costs. Our goal is to give you clear information so you can decide whether further repair or engine replacement makes more sense for your situation.
How long do major engine repairs usually take?
It depends on the specific repair, parts availability, and shop schedule. Some jobs are completed within a day; more extensive work may take several days. We give you a realistic timeframe up front and keep you updated if anything changes.
What is the digital vehicle inspection report?
After diagnostics, we send a report by text with photos and videos of what we found and what we recommend. You can review everything on your phone at your own pace and approve work directly in the report or call us to talk through any questions. Nothing moves forward until you’re comfortable with the plan.
What kind of warranty do you offer on engine work?
We back our engine work with the Nice Difference warranty, which covers parts and labor for 3 years or 36,000 miles, whichever limit occurs last, so your coverage extends further than a standard warranty that expires at the earlier limit. We review the details with you when we present your estimate so you know exactly how your repair or replacement is protected.
Can I talk through the estimate before you start?
Yes, always. We walk through what each line covers, which items are urgent, and any options available to you. Ask as many questions as you need, and we won’t begin work until you’re comfortable with the plan.
Book your engine performance evaluation online or call (513) 496-0554 to get started.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is my engine misfiring?"An issue with your ignition system, fuel system, or another mechanical error can cause your engine to misfire. If your engine is misfiring, it is best to have your vehicle looked at immediately. Click here to learn more about engine misfires and their causes.
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Q. "Why is my engine overheating?"The 3 most common reasons your engine is overheating are you have a cooling system leak, a malfunctioning radiator, or a loose/broken belt.
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Q. "What to do if your check engine light turns on?"We recommend heading to your local auto shop as soon as you are able. This is typically a sign that there is an abnormality within your engine.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"One of the best car services I have visited in some time. It is very friendly, community oriented, clean and easy to wait with coffee and cold drinks. Service was performed on time."
- Prem K Garg