1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
Can You Repair My Flat Tire, or Do I Need a New One?
We inspect the tire inside and out before making any recommendation. If the damage is in the tread area and the tire is otherwise structurally sound, repair may be a safe option. If it affects the sidewall or the tire’s structure, we’ll recommend replacement and explain exactly why.
How Long Does Tire Replacement Usually Take?
Most tire replacement visits are completed within a few hours, depending on how many tires you’re replacing and whether additional services are needed. We provide a time estimate when you arrive and offer a complimentary shuttle so you can continue your day while we work.
Do I Need an Appointment for Tire Repair?
Appointments help us plan your visit and reduce wait time, but we understand that tire problems don’t follow a schedule. Call ahead when you can. We can advise you on the best time to come in and talk through safe options for getting your vehicle to the shop.
What Kind of Warranty Do You Offer on Tire Work?
Our tire services are backed by an industry-leading warranty that reflects our confidence in the work we do. Coverage details can vary by service and parts, so we review the warranty terms with you before anything begins and answer any questions you have.
How Will Your Team Help Me Choose the Right Tires?
We start by asking about your driving habits, typical mileage, and what matters most to you: whether that’s ride comfort, longevity, or staying within a budget. From there, we present options that fit your vehicle and explain the differences in plain language so you can make a choice that actually works for you.
Schedule Your Tire Service Today
Whether you’re dealing with a flat, a slow leak, or tires that are simply past their prime, our team at Christian Brothers Automotive Edwardsville is ready to inspect what you have, explain what we find, and help you move forward. Whether that means a repair or a full replacement.
With ASE-certified technicians, transparent communication, and a complimentary shuttle to keep your day on track, we work to make tire service straightforward from start to finish. Schedule an appointment online or give us a call with any questions.
Call us today at (618) 552-8528 or contact us online to schedule your visit.
FAQs
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Q. "How often should you rotate your tires?"As a general rule of thumb, we recommend rotating your tires every 5,000 - 6,000 miles (although your driving style and vehicle types should also be taken into consideration). Rotating front and rear tires helps to ensure your tread wears down more evenly, optimizing your tire performance and extending its lifespan.
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Q. "How do I tell if I need my tires rotated?"If you notice uneven wear across your tires or vibrations when driving, it may be time for a rotation.
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Q. "How long should my tires last?"Your tire’s lifetime in mileage will depend on your maintenance and driving habits. Your tires could last up to 60,000 miles if you take good care of them, but this mileage will decrease if you don’t perform regular tire rotations.
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Q. "How do tire rotations make my tires last longer?"Tire rotations help prevent uneven wear amongst your tires. Thus, improving the lifespan and preventing any handling issues from a worn-out tire.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.