How a Check Engine Light Visit Works
From the moment you arrive, our focus is quick and precise identification of the problem so we can help get you back on the road safely. We start with a full diagnostic scan, identify the root cause, then walk you through what we found before touching anything. Our team keeps you informed at every step, from initial findings through completed repair, so there are no surprises when it’s time to approve the work.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
A Comfortable Wait While We Diagnose
Dropping your car off doesn’t have to disrupt your day. Our complimentary round-trip courtesy shuttle can take you where you need to go while diagnostics are underway. If you’d rather stay, our clean, comfortable lobby offers complimentary Wi-Fi and beverages while you wait.
Why Full Diagnostic Testing Matters
A basic OBD scanner gives you a diagnostic trouble code, but a code alone rarely tells the whole story. It narrows the problem to a general system area, not the specific failed component. Confirming the exact cause takes additional diagnostic testing, which is why our Full Service Diagnostic Testing process is built to pinpoint the root issue accurately rather than relying on guesswork.
That precision matters when it comes to repairs. When we know exactly what failed, we can address it correctly the first time, and you can leave with confidence that the check engine light has been properly diagnosed.
Ready to get a clear answer on your check engine light? Call (618) 552-8528 to schedule your Full Service Diagnostic Testing at Christian Brothers Automotive Edwardsville today.
The Cost of Waiting
What starts as a minor sensor issue can escalate quickly when a check engine light goes unaddressed. A failing oxygen sensor, for example, can cause the engine to run rich, accelerating wear on the catalytic converter. Catalytic converter replacement tends to cost considerably more than sensor replacement. The same pattern holds across other systems: a small problem left undiagnosed can become a larger, costlier one. Scheduling diagnostics promptly is a reliable way to help keep a manageable repair from turning into a major one.
FAQs
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Q. "What is the difference between a steadily lit and a flashing check engine light?"A steadily lit light means that a sensor is sending a signal to your vehicle's computer that something is wrong or it could simply mean that the sensor is out. If your check engine light is flashing, however, that means there is a serious issue and you should stop driving immediately.
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Q. "Why is my check engine light on but nothing seems to be wrong with my vehicle?"If nothing within your vehicle stands out, then it is possible that it is just a minor issue such as a loose gas cap or a bad O2 sensor. It is still recommended to see a mechanic if the light doesn't disappear to check for any larger issues.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "What to do if your check engine light turns on?"We recommend heading to your local auto shop as soon as you are able. This is typically a sign that there is an abnormality within your engine.
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Q. "Is it safe to drive your car when the check engine light is on?"It depends. If you are experiencing other noticeable issues with your vehicle, it may be best to pull over. Otherwise, it is typically okay to drive to your local auto shop. You will want to get this checked sooner rather than later to avoid being stranded with a broken-down car.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.