What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Is it safe to drive if my car overheats?
It is generally not safe to keep driving an overheating vehicle. Continued driving can lead to serious engine damage. If the gauge climbs into the red or you see steam, pull over safely, turn off the engine, and let it cool before arranging for assistance or contacting our shop.
How do you decide between radiator repair and replacement?
We base that decision on inspection and testing. Our technicians look for leaks, corrosion, damage, and how effectively the radiator is cooling. We then explain what we found, review repair and replacement options, and discuss cost and long-term impact so you can choose what makes sense.
How long does radiator work usually take?
The time required depends on what your vehicle needs. Many inspections and basic services can be completed the same day, while some radiator replacements may take longer. When we review your estimate, we also give a timeframe so you can plan, and our shuttle can help you stay on schedule.
What kind of warranty do you offer on radiator jobs?
We offer an industry-leading warranty on eligible repairs and replacements, including radiator work. Specific coverage details can vary by service, and our team will explain how the warranty applies to your visit. This protection helps give you confidence after investing in your cooling system.
What should I expect at my first visit?
At your first visit, we will check you in, listen to your concerns, and gather details about your vehicle’s symptoms. Our ASE-certified technicians then inspect the cooling system and review findings with you in clear language. You will receive an estimate before work begins, and our team is available to answer questions.
Schedule Radiator Care With Our Team
If you are concerned about overheating, coolant leaks, or other cooling system issues, we are here to help. Our team in Edwardsville will inspect your vehicle, explain what we find, and recommend cooling system services that support your safety and budget.
You can expect friendly service, ASE-certified technicians, and an industry-leading warranty that gives you added peace of mind. Whether you need a basic radiator service visit or a more involved repair, we strive to make the process clear and convenient from start to finish.
Call (618) 552-8528 or contact us online to schedule your appointment today.
FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.