What to Expect With a Power Steering Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
Is it safe to drive if my steering feels heavy?
It may be possible to drive with slightly heavier steering, but it is not ideal. If turning the wheel requires much more effort than usual or changes suddenly, your ability to react in traffic can be reduced. We recommend having the vehicle inspected soon and calling us if you are unsure.
How long does power steering repair usually take?
Many steering services can be completed within the same day, although timing depends on the specific repair and parts availability. Simple maintenance generally takes less time than component replacement. When we inspect your vehicle, we explain the expected timeframe so you can plan your day.
Will you explain my power steering options before any work?
Yes, we explain our findings and your options before starting any repair. Our team reviews what we found, how it affects your vehicle, and which services we recommend, then answers your questions. We want you to feel informed and comfortable with any decision you make.
What kind of warranty do you offer on steering repairs?
We back qualifying power steering repairs with an industry-leading warranty. This warranty reflects our confidence in the parts we use and the care our technicians take. During your visit, we review how the warranty applies to your specific repair, so you know what is covered.
Can you help me get around while my car is in the shop?
We offer complimentary shuttle service when scheduling allows. If your vehicle needs to stay with us for power steering work, our team can often give you a ride home, to work, or to another nearby location. We strive to minimize disruptions to your day while we care for your car.
Schedule Power Steering Service Today
Steering problems rarely improve on their own, and addressing them early can help you avoid inconvenient breakdowns or more extensive damage. If your vehicle has started to feel different in the corners or in tight parking around Cumming, our team is ready to help you get clear answers and a practical plan.
At Christian Brothers Automotive Cumming, we pair thorough inspection with straightforward communication, a welcoming environment, and an industry-leading warranty on qualifying repairs. Our goal is to make power steering service in Cumming feel manageable, not overwhelming. We invite you to reach out, describe your symptoms, and let us walk you through the next steps.
To schedule an appointment or talk with our team, contact us online or call (470) 280-1556.
Your Local Christian Brothers Amenities
FAQs
-
Q. "How do I know if my power steering is starting to fail?"3 common signs are that your wheel is requiring more force to turn, whining noise when turning, or your steering shakes when idle. If you are worried about your power steering failing, contact your local Christian Brothers today to have our experienced technicians take a look.
-
Q. "How often do I need to get my power steering fluid replaced?"The average recommendation is between 40,000 and 80,000 miles, but it varies depending on your manufacturer's recommendations.
-
Q. "Why do I need to change my power steering fluid?"With time, the power steering fluid in your vehicle loses its potency and can become contaminated. Fluid with foreign materials and dirt floating around in it is less efficient, meaning the pump works harder and is worn down faster. Putting new fluid in is much more cost-effective than buying a new pump.
-
Q. "What do I do if my power steering fails while driving?"If your power steering fails while driving, it will require quite a bit of force to turn the wheel. Carefully pull to the side of the roadand call a tow truck to safely get your vehicle to an automotive shop.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.