What to Expect With a Computer Diagnostic Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
FAQs
What issues can a car diagnostic test uncover?
Diagnostic tests can reveal issues with your vehicle’s engine, transmission, electrical components, emissions systems, sensors, and more. These insights help pinpoint concerns that may not be visible while driving.
How long does the diagnostic process typically take?
Most car diagnostic services in Crestwood take less than an hour, though complex problems or multi-system checks may need more time for a complete evaluation.
Will I get a repair quote with my diagnostic results?
After your diagnostic, you’ll receive an explanation of any discovered issues and guidance on recommended next steps. If repairs are necessary, we will outline your options in clear, straightforward language.
Are diagnostic fees applied toward repairs?
Diagnostic fee policies can vary. Our team will review all charges and policies with you before you authorize any work, so you always know what to expect during your visit.
Can a diagnostic find problems if my check engine light is not on?
Yes, our technicians investigate unusual sounds, reduced performance, or other symptoms, even if you don’t see a warning light. Comprehensive car diagnostics often uncover hidden issues before major problems develop.
Take the Next Step Toward Answers & Peace of Mind
If your vehicle isn’t performing at its best or you’re concerned by dashboard lights, reach out to Christian Brothers Automotive Crestwood today. Our team supports your safety, explains every finding, and treats you with the honesty and care you deserve.
Don't live with the uncertainty of a warning light. Schedule your trusted car diagnostic service today to get clear results and trustworthy recommendations.
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FAQs
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Q. "What does computer diagnostics test in my vehicle?"It tests the important components of your vehicle such as brakes, engine, transmission, etc. This allows for an accurate diagnosis of your vehicle and saves time and money for both you and the technician.
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Q. "How long does it take for computer diagnostics to be completed?"Computer diagnostics only take a few minutes to diagnose any problems within your vehicle. However, the time to repair these problems will range. Your local Christian Brothers can perform a diagnosis for you and will be able to give you a time estimate to repair your vehicle.
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Q. "How often do I need a computer diagnostic?"This varies. Whenever you take your car in for scheduled maintenance or if your vehicle is having issues, we will run a diagnostic to determine any issue with your vehicle
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"thank You all, very Professional & Caring. We will tell everyone we know to see Christian Brothers. they will take very care of you & your car. They came to the store to help where my wife was stranded. they all were very friendly, caring. & ev"
- HR & Eloise Guyton