Veteran-Owned Automotive Care in Crestwood
Gregg and Lisa Romans own and operate Christian Brothers Automotive Crestwood. Gregg served for 21 years in the Kentucky Air National Guard, and the Crestwood location is identified as Veteran Owned.
The Romans are directly involved in the location’s day-to-day service, giving customers a clear point of accountability when discussing vehicle concerns, recommendations, or completed work.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Maintenance Planning for Crestwood Driving Conditions
Daily driving along KY-22 can involve short trips, repeated stops, and changing traffic conditions. Oldham County’s seasonal weather changes also affect how batteries, fluids, belts, hoses, and other vehicle systems operate.
Tell us about changes in starting, idling, acceleration, dashboard indicators, or visible fluid leaks. Connecting those observations with your driving patterns gives our technicians useful context when evaluating maintenance or repair needs.
Recognized Service & Customer Satisfaction
The Crestwood location has received the FCXC Innovation Award, reflecting its connection to innovation within the Christian Brothers Automotive organization.
Christian Brothers Automotive was also ranked #1 in Customer Satisfaction Among Aftermarket Full-Service Maintenance and Repair Providers in the J.D. Power 2025 U.S. Aftermarket Service Index (ASI) Study. That result marked the brand’s sixth consecutive recognition in the study category.
Build a Maintenance Plan Around Your Vehicle
Your owner’s manual identifies manufacturer-recommended maintenance intervals and provides a useful foundation for planning service. Vehicle age, driving patterns, previous maintenance, current condition, and documented inspection findings can also determine which items need attention.
We inspect and service vehicles with manufacturer-quality equipment, then provide our findings before requesting approval. Keeping your Digital Vehicle Inspection reports and other maintenance records can help you track completed services, monitored items, and future manufacturer recommendations.
Bring any available service records and tell us what has changed since your last visit. We can compare that information with the vehicle’s condition and explain which recommendations apply now.
Frequently Asked Questions
Can I Review Photos or Video from the Inspection?
Yes. Every visit includes a free Digital Vehicle Inspection with photos or video of relevant findings. We send you the report and estimate so you can review the documented items and ask questions before deciding whether to authorize the proposed services.
Can I Approve or Decline Work Remotely?
Yes. You can approve or deny proposed services from your smartphone or by phone. We explain the inspection findings before approval, so you don’t have to be in the waiting area to make a decision.
Is the Nice Difference Warranty Honored Nationwide?
Yes. Coverage for qualifying repairs is honored at Christian Brothers Automotive locations nationwide, subject to the warranty terms.
Schedule Your Crestwood Maintenance Visit
Tell us whether you need routine maintenance, a car tune-up, or an inspection of a specific symptom. We’ll discuss your concerns, document our findings, and explain our recommendations before you decide how to proceed.
Call (502) 743-4495 or contact us online to schedule your service today.
Can You Work with My Extended Warranty Provider?
Yes. Christian Brothers Automotive Crestwood can service all extended warranty providers. Bring or provide the available warranty information so we can review the applicable requirements when discussing covered work.
Can I Bring My Own Parts?
Yes. We accept customer-supplied parts. However, the 3-year/36,000-mile Nice Difference Warranty doesn’t apply to parts supplied by the customer.
Schedule Your Next Service with Us
Staying current on maintenance is one of the simplest ways to protect your vehicle and budget. When you’re ready to plan your next visit, we will explain the inspection process, approval options, and next steps.
Whether you need routine car care or a focused car maintenance appointment in Crestwood, we will listen to your concerns, explain our findings, and treat you like the neighbor you are. You will know what we recommend, why we recommend it, and how it supports safe, dependable driving.
Your Local Christian Brothers Amenities
FAQs
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Q. "What is the difference between a tune-up and scheduled maintenance services?"For the most part, a tune-up should be a part of your regular scheduled maintenance services. Scheduled maintenance is aimed at taking preventative measures including all services in a tune-up.
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Q. "What is included in a tune-up?"Our tune-ups include a complete analysis of the components that help your car run including Spark plugs, Brakes, Oil and other fluids, Lights, Tires, Filters, and Emissions.
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Q. "Why are tune-ups important?"Tune-ups help prevent much larger repairs in the long run, in addition to keeping your vehicle's performance strong.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"thank You all, very Professional & Caring. We will tell everyone we know to see Christian Brothers. they will take very care of you & your car. They came to the store to help where my wife was stranded. they all were very friendly, caring. & ev"
- HR & Eloise Guyton