From the moment you schedule to the moment you drive away, we keep you informed at every step. Here’s how an Audi service visit at Christian Brothers Automotive Clermont works.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
You Decide What Gets Done
After your Audi’s inspection, a service advisor walks you through every finding in plain language. No technical jargon, no pressure. You understand exactly what was found and why it matters, and then you decide what work to approve before anything is touched.
What Makes Audi Service Different
European vehicles like Audi are engineered to tighter tolerances than most domestic makes, and that extends to service requirements. Our technicians stay current on make-specific procedures, diagnostic software updates, and manufacturer-specified parts standards so your Audi is serviced the way it was designed to be.
Clermont and Minneola Audi owners can request our complimentary shuttle service when scheduling, so you can carry on with your day while we work. Special financing is also available. Call (407) 863-4879 or schedule online to get started.
Oil Standards & Engine Care
Audi engines are designed around specific oil viscosity and additive standards. Using a fluid that doesn’t meet those specifications can contribute to long-term wear that’s often invisible until it becomes expensive. We use manufacturer-recommended fluids on every Audi oil change to support the engine care your vehicle was built for.
Quattro All-Wheel-Drive Service
Audi’s Quattro all-wheel-drive system distributes torque in ways that front- or rear-wheel-drive vehicles don’t. Servicing it correctly means understanding how that system interacts with brakes, suspension, and drivetrain components together, not just each part in isolation.
Turbocharged TFSI Engine Considerations
Many Audi models use turbocharged TFSI engines with gasoline direct injection. Because fuel is delivered directly into the cylinder rather than through the intake port, intake valves don’t get the natural cleaning effect that port injection provides. Over time, carbon deposits can build up on those valves and restrict airflow. Staying current on manufacturer-recommended service intervals is one way to help manage this.
MMI and Electronic Diagnostics
Audi’s MMI infotainment system and broader body electronics communicate through manufacturer-specific protocols that go well beyond what a generic OBD-II scanner can read. Accurate diagnosis of Audi electrical and electronic issues requires software that speaks the system’s own language. That’s what our OEM-level diagnostic tools are built to do.
Your Local Christian Brothers Amenities
FAQs
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
-
Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
-
Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
-
Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"We didn't expect veterans day would present car warnings but when it said stop engine we had to find a service center immediately. Christian Brothers came up as one of the five closest to us with the best reviews and now we know why. Our first impression w"
- Teri and Bill Isner