Suspension Service in Chester

Expert Diagnosis and Auto Repair by Certified Technicians

At Christian Brothers Automotive Chester, we recognize the importance of a well-maintained suspension system. It's not just about the performance of your car; it's about the integrity of the vehicle and the safety of everyone inside.

Your suspension and drivetrain systems are crucial components of your car. If you notice any irregularities or issues, getting them checked and repaired promptly is essential. We're here to provide an honest, transparent, and effective service, ensuring you can drive away confidently.

Your car’s suspension may need service if you notice:

  • A rougher than usual ride
  • Drifting or pulling during turns
  • Nose dives or dips while stopping
  • Uneven tire tread wear
  • Oily/greasy appearance on shocks

Our team of ASE-certified technicians is ready to thoroughly inspect your suspension system, identify any problems, and discuss the best repair options with you. We believe in clear communication and will walk you through each step of the process so you understand exactly what's happening with your vehicle.

Prompt and Effective Car Repairs in Chester

As your local auto service provider in Chester, VA, we're committed to delivering top-notch suspension services to our community. We understand car repairs can be intimidating, so we’re here to provide clear communication and help you understand our services.

Once the issue is identified, our team will perform the necessary repairs using state-of-the-art equipment. We aim to get you back on the road as quickly as possible without compromising on the quality of our work or the safety of your vehicle.

Choose Us for Your Suspension Service Needs

At Christian Brothers Automotive Chester, we are deeply committed to delivering exceptional service. We understand that the heart of any business is its customers, so every decision we make and every service we provide aims at ensuring maximum customer satisfaction.

Our team is dedicated to treating each customer with utmost respect and honesty. We take pride in our transparency and integrity, offering reliable advice and providing high-quality automotive care. From the moment you step into our facility, our goal is to make your experience as comfortable and hassle-free as possible.

To schedule your next suspension service, contact us online today. We look forward to meeting you!

What to Expect With a Suspension Service

1. Schedule Your Appointment

Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.

2. Diagnostics and Inspections

Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.

3. Digital Vehicle Inspection Report and Estimate

Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.

4. Review and Approval

A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.

5. Work Performed or Scheduled

Most work can be completed immediately, or scheduled based on parts and customer availability.

Call For a Quote
Football field

Did You Know: It takes up to three football fields to safely brake in the rain?

Warning Signs for Brake Service

Typically brake problems stem from worn brake pads or rotors. When you stop, your brake pads create friction to help slow your vehicle, while your rotors disperse heat to prevent your brakes from overheating. Both pieces are essential when it comes to functioning brakes. Fortunately, if either of these pieces are damaged, we can replace them.
You may also be experiencing brake problems because of low brake fluid. This fluid is responsible for turning the force you add to your braking system by pushing the pedal into amplified pressure that will actually slow or stop your vehicle. It also protects the internal metal components of your brakes from corrosion.

How We Can Help

As your partners in automotive care, we service your brakes as thoroughly as possible, conducting a full inspection before determining and fixing the problem.

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  • Q. "How do I know if my suspension needs service?"
    Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
  • Q. "What is the difference between shocks and struts?"
    While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
  • Q. "How often should I have my suspension system looked at?"
    We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
  • Q. "Do you offer a shuttle service?"
    Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
  • Q. "Do you offer a warranty?"
    As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
  • Q. "Can you provide service under my extended warranty?"
    Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.

Have more Questions?

Our friendly auto service experts have the answers.

Call your local Christian Brothers Automotive car shop today

Hear What Our Customers Had to Say About Us

  • "I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."

    - J.L.

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