What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.

Did You Know: It takes up to three football fields to safely brake in the rain?


Identifying Common Suspension Problems
Is your vehicle not riding as smoothly as it once did, or are you experiencing issues with steering? These could be signs that your suspension system requires attention. Here are some common indications of suspension problems:
- Unusual Tire Wear: If you're noticing uneven or rapid tire wear, it might be time to have your suspension checked.
- Vehicle Pulling to One Side: Difficulty in steering straight can suggest alignment or suspension issues.
- Noise Over Bumps: Hearing clunking or squeaking noises? These sounds could indicate worn-out suspension components.
- Excessive Bouncing: A rough or bouncy ride often signals that your shocks or struts need replacing.
Addressing these symptoms promptly can prevent further damage and more costly repairs. At Christian Brothers Automotive Broadview Heights, our experienced team conducts thorough assessments to diagnose any suspension issues accurately. We utilize state-of-the-art equipment to pinpoint the root cause of the problem, ensuring that we provide precise and effective solutions tailored to your vehicle’s needs.
To schedule your suspension repair or tune-up service in Brecksville or Broadview Heights, call us at (440) 771-1825 today!
FAQs
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Q. "How do I know if my suspension needs service?"
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Q. "What is the difference between shocks and struts?"
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Q. "How often should I have my suspension system looked at?"
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Q. "Do you offer a shuttle service?"
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Q. "Do you offer a warranty?"
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Q. "Can you provide service under my extended warranty?"
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I don't understand cars and am always nervous to go get my car checked. The guys at the front desk were super friendly! I got an email with the inspection of my car and i was super impressed. It had pictures showing why these items need replaced as well as"
- Nik