What to Expect With a Cooling System Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs Your Vehicle May Need Radiator Service
Cooling system problems often start with small warning signs that are easy to overlook. Recognizing these early can help you avoid sudden breakdowns or serious engine damage. If you notice any changes in your vehicle's behavior, it is crucial to pay attention before minor issues escalate into major repairs.
Common indicators of a cooling system issue include:
- Rising temperature gauge, especially in traffic
- Visible coolant puddles under the vehicle
- Sweet smell coming from under the hood
- Steam rising from the engine area
- The heater is blowing cold air unexpectedly
If you observe any of these symptoms, it is safer to have the system checked immediately. Our team can inspect your cooling system to identify the root cause and recommend the appropriate radiator service. Catching these issues early helps protect your engine from severe overheating and costly damage.
Frequently Asked Questions
How do I know if I need radiator repair or a full replacement?
Whether you need a repair or a full radiator replacement depends on what we find during inspection. Some issues, such as small leaks at a hose connection or minor damage to external fittings, can sometimes be addressed with targeted repair. When the radiator core is heavily corroded, clogged, or cracked, replacing the unit is often a more reliable and cost-effective solution.
When you bring your vehicle to us, our ASE-certified technicians examine the radiator and the rest of the cooling system to see where the problem starts. We then sit down with you to explain what we discovered, describe the options available, and discuss the pros and cons of each choice. Our aim is for you to understand why a certain path is recommended so you can decide what makes sense for your vehicle and your budget.
Is it safe to keep driving if my engine is running hot?
If your engine is running hotter than normal, it is generally safer to reduce driving and have the vehicle checked as soon as you can. Continuing to drive while the temperature gauge is near the red zone or while warning lights are on can increase the risk of engine damage. In some cases, even a short drive can cause additional stress on parts like head gaskets or cylinder heads.
If you notice the temperature climbing, it is usually best to pull over safely, turn off the engine, and allow it to cool before you open the hood. Avoid removing the radiator cap on a hot engine since hot coolant can spray and cause burns. You can contact us for guidance, and when the vehicle arrives, we will inspect the cooling system to help identify the cause and recommend a safe path forward.
How long does radiator work usually take?
The time required for radiator work depends on what we find during our inspection and the type of vehicle you drive. Simple repairs that involve accessible hoses or clamps may be completed more quickly, while a full radiator replacement can take longer, especially on vehicles where access is tight or additional components must be moved. Parts availability can also influence timing in some situations.
When we review our findings with you, we also talk through the expected time frame for the recommended work. We strive to complete most services as efficiently as possible while protecting quality. If your vehicle needs to stay with us for a longer period, our complimentary shuttle service can often help you continue with your day while our team completes the job.
What kind of warranty do you offer on radiator work?
We back our radiator work with an industry-leading warranty that reflects the confidence we have in our workmanship and the parts we use. While specific details can vary depending on the service and components involved, the goal of our warranty is to provide you with added peace of mind after the repair or replacement is complete. It is part of our commitment to standing behind the work we do for our neighbors.
When we go over your estimate and proposed services, we can explain how the warranty applies to your specific radiator repair or replacement. We want you to leave our shop feeling comfortable not only with the work that was done, but also with the protection that supports it.
Will you explain the radiator problem in terms I can understand?
Yes, clear explanations are a core part of how we serve our guests. We know automotive terms can feel confusing, especially when you are already worried about your vehicle. Our team works to describe what we find in everyday language, whether that means explaining what a leak looks like, what corrosion is, or how a clogged passage affects coolant flow.
Whenever possible, we can point out the areas of concern on your vehicle or show you worn parts that are being replaced. We invite questions and are glad to take the time needed so you feel comfortable with the recommended plan. Our goal is for you to understand what your radiator and cooling system need, rather than simply being told what to do.
Can your team help prevent future overheating issues?
We work to help reduce the chance of future overheating by focusing on both repair and preventive care. When your vehicle is with us for a cooling system concern, we not only address the immediate issue but also check related components for signs of wear or age that could cause trouble later. This might include inspecting hoses, coolant condition, and other parts that affect temperature control.
We can also talk with you about how you use your vehicle and suggest maintenance intervals that support your engine’s needs, such as coolant services at appropriate times. While no one can remove every risk, thoughtful cooling system care often helps keep your engine within a safe temperature range and reduces the likelihood of surprise overheating events.
Do you work on both cars and larger vehicles for radiator issues?
Our team services a wide range of passenger vehicles and light trucks for radiator and cooling system concerns. Whether you drive a compact car, a family SUV, or a light-duty truck used for work or towing, we can inspect the cooling system and recommend appropriate solutions. The specific steps we take can vary depending on the design and layout of the engine bay on your particular model.
If you have questions about your vehicle type or a specific concern, you can always call ahead so we can discuss your situation. Our goal is to provide clear guidance and help you know what to expect when you bring your vehicle to us for cooling system care.
Schedule Radiator Care With Our Team
When you notice signs of overheating, coolant leaks, or temperature changes, it is wise to have your cooling system checked before the problem grows. Prompt attention to radiator concerns can help protect your engine, reduce the risk of breakdowns, and save you from facing larger repairs later on. Our team at Christian Brothers Automotive Billings is ready to walk you through each step, from inspection to a clear explanation of options.
With ASE-certified technicians, manufacturer-quality equipment, a welcoming environment, and an industry-leading warranty, we work to make radiator repair straightforward and as stress-free as possible. Our complimentary shuttle service and neighborly approach are designed to keep your day moving while we care for your vehicle. If your temperature gauge, warning lights, or coolant level have you concerned, we invite you to reach out so we can help.
To schedule radiator service or an inspection, contact us online or call (406) 420-6648 today.
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FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"The staff is always polite and I don’t get the high pressure sales that I’ve had at other shops."
- Barb E