What to Expect During European Vehicle Service
Your visit begins with a conversation about the concern that brought you in. We document relevant driving habits and symptoms so our technicians have useful context before inspecting the vehicle.
Your service visit includes:
- Personal Consultation: We record your concerns, driving habits, and the circumstances in which a symptom occurs.
- Vehicle Inspection: Our ASE-certified technicians inspect the vehicle using manufacturer-quality diagnostic equipment.
- Documented Findings: A Digital Vehicle Inspection presents photos and clear explanations of our findings and recommendations.
- Repair Authorization: You review the information and decide how to proceed. We perform no work without your permission.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Diagnostic Equipment & Upfront Repair Information
We use manufacturer-recommended equipment and diagnostic tools to identify the issue and determine which parts and labor your vehicle’s specific configuration may require.
Repair costs depend on the diagnosed concern, required parts, labor, and vehicle configuration. Our local ties and industry partnerships can improve parts availability and pricing. Before you approve any work, your digital report provides photos, explanations, and recommendations.
3-Year/36,000-Mile Nice Difference Warranty
Our Nice Difference Warranty covers qualifying repairs, subject to its terms and whichever coverage limit comes first.
The warranty is honored at Christian Brothers Automotive Barry Road locations nationwide, regardless of which location performed the original qualifying work. This gives you access to warranty support when you’re away from Kansas City.
Convenient Options During Your Service Visit
Diagnostic and repair work can interrupt a busy day, so we provide practical options while your vehicle is with us.
Available customer amenities include:
- A comfortable waiting area
- Free Wi-Fi
- Complimentary shuttle service
Kansas City Driving & Missouri Safety Inspections
Regular travel on I-35 and I-70 can affect your vehicle’s maintenance needs. During your consultation, tell us about your usual driving conditions so we can consider them alongside manufacturer guidance.
Missouri law requires most vehicles to pass an annual safety inspection, which includes a check of the braking system. Routine maintenance and inspections can identify braking concerns beforehand, giving you time to review any recommended work and decide how to proceed.
Schedule European Vehicle Service in Kansas City
Your service visit can address routine maintenance, a warning light, a change in performance, or another vehicle concern. We begin by listening to your observations before inspecting the vehicle.
Our contact form lets you share your questions and service needs with us online.
Call (816) 608-6911 to discuss your vehicle and schedule your service visit.
Preparing for Your Vehicle Service Consultation
Specific observations can help our technicians understand when and how a concern appears. Before your visit, note any recent changes and gather relevant maintenance history if it’s available.
Useful details to share include:
- Symptom Timing: Note when the concern occurs and what you’re doing at the time.
- Performance Changes: Describe changes in power, braking, or steering.
- Warning Lights: Record which light appeared and whether it remained on or appeared intermittently.
- Sounds and Leaks: Mention unfamiliar noises, visible fluid leaks, and where you noticed them.
- Maintenance History: Share recent maintenance and repairs that may provide useful diagnostic context.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"AAA introduced me to the best service experience I've ever had! Christian Brothers took me to work and picked me up (on time), their service folks are among the most professional I've ever met and their facility looked like a dental office -VERY IMPRESSIVE"
- Dorene Disbrow