What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How do I know if my shocks or struts need replacing?
Look for symptoms like excessive bouncing, a rough ride, fluid leaks near your wheels, or unusual noises when driving over bumps. If handling or braking changes unexpectedly, it’s wise to schedule an inspection.
How long does suspension service usually take?
Most routine suspension repairs and strut installations in Alafaya are finished within a single business day. More complex repairs may take longer, and we’ll keep you updated about your car’s progress.
Will new shocks and struts affect my car’s alignment?
New shocks or struts can impact your vehicle’s alignment. After any shocks or struts installation, our technicians check alignment to help your car drive straight and your tires wear evenly.
Are aftermarket or original equipment parts used for repairs?
We use parts and equipment that meet or exceed original manufacturer specifications. Our goal is long-lasting performance and safety for your vehicle in Alafaya.
What benefits come with your warranty?
Our industry-leading warranty provides protection on the shocks service, struts service, and suspension repairs we offer. This warranty gives you added confidence after your visit.
Take the Next Step Toward a Smoother Drive
Choose the right team for shocks service, struts service, or suspension repair in Alafaya and enjoy comfort and control every time you drive. You deserve honest recommendations, straightforward answers, and confidence in your decision. Our trusted people, advanced equipment, and community-driven care put you first at every step.
Ready to restore comfort, control, and peace of mind to your driving experience? Reach out to Christian Brothers Automotive Alafaya for shocks installation in Alafaya, struts installation, or suspension repairs. Our friendly professionals will answer your questions, explain your options, and help you set up an appointment with ease.
Let us handle the details, so you can get back on the road safely and confidently. Call us at (407) 214-4175 or book your appointment online today.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.