Extended Warranty Coverage & Customer-Supplied Parts
We work with all major extended warranty providers. When scheduling suspension service, tell us which extended warranty carrier you use so coverage can be confirmed according to your plan terms and the repair authorized by the provider.
You may also bring your own parts. Our 3-year/36,000-mile warranty doesn’t apply to customer-supplied parts, so discuss that distinction with us before your appointment.
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
See the Findings Before Approving Suspension Work
We text your Digital Vehicle Inspection Report directly to you. Its photos and videos document the component conditions identified during the inspection, providing visual context for the service advisor’s recommendations.
Your service advisor reviews the report and available repair options with you. You can ask questions before authorizing suspension work.
Convenience & Accountability During Your Visit
Bryce and Shannon Merideth are on-site owner/operators, providing personal accountability throughout your suspension-service visit. Our team communicates with you from check-in through vehicle pickup.
You can wait in our welcoming environment or use our complimentary shuttle service while your vehicle is inspected or repaired. These options reduce disruption when your vehicle needs to remain with us.
Suspension Service for Alafaya Driving
Alafaya Trail connects State Road 50 with the University of Central Florida area, where traffic associated with UCF and East Orange County development creates frequent stop-and-go driving. Consistent steering response, braking stability, and tire contact all matter in that traffic.
If you notice a change in ride quality or handling during your regular route, a suspension inspection can identify worn components. We provide suspension service in Alafaya for compact cars, minivans, SUVs, and light trucks.
Frequently Asked Questions
We can address questions about diagnostics and service before you schedule an appointment. Inspection findings guide our recommendations for shocks, struts, alignment, and related suspension concerns.
Will New Shocks or Struts Affect My Car’s Alignment?
Replacing shocks or struts can affect alignment measurements, depending on the vehicle’s suspension design and the work performed. An alignment inspection determines whether wheel-angle adjustments are needed. Alignment isn’t automatically required after every replacement.
Schedule Suspension Service in Alafaya
Our service team provides shocks service, struts service, and suspension repair in Alafaya. We’ll inspect the concern, review the findings with you, and explain your repair options before you approve work.
Let us handle the details, so you can get back on the road safely and confidently. Call us at (407) 214-4175 or book your appointment online today.
Suspension Parts & Warranty Coverage
We use parts and equipment that meet or exceed original manufacturer specifications for suspension repairs. Our industry-leading warranty lasts 3 years or 36,000 miles, whichever occurs last, and it’s honored at Christian Brothers Automotive Alafaya locations nationwide.
Warranty coverage applies according to its terms and the parts used for the repair. Customer-supplied parts aren’t covered by the 3-year/36,000-mile warranty.
How Shocks & Struts Affect Vehicle Control
Shock absorbers dampen repeated spring movement after the tires encounter bumps. Struts perform that damping function while also providing structural support in suspension systems designed with strut assemblies.
When these components wear, drivers can notice more body movement, altered steering response, braking dive, or changes in tire wear. Diagnostics identify the component condition and whether service is appropriate for the vehicle.
Take the Next Step Toward a Smoother Drive
For shocks service, struts service, or suspension repair in Alafaya, you deserve honest recommendations, straightforward answers, and confidence in your decision. We use documented findings and manufacturer-quality equipment to guide the work you approve.
Ready to restore comfort and control to your driving experience? Reach out to Christian Brothers Automotive Alafaya for shocks installation in Alafaya, struts installation, or suspension service. Our friendly professionals will answer your questions, explain your options, and help you set up an appointment with ease.
Your Local Christian Brothers Amenities
FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.