1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Warning Signs Your Starter or Alternator Needs Attention
Catching a failing component early can help prevent a breakdown. Here are the symptoms worth taking seriously:
Starter Warning Signs:
Clicking or grinding noises when you turn the key, dashboard lights that work but the engine won’t turn over, an engine that takes multiple attempts to start, or smoke coming from under the hood.
Alternator Warning Signs:
Headlights or dashboard lights that flicker or dim, a battery that keeps dying even after replacement, an engine that starts but stalls shortly after, or a burning smell that may indicate a slipping belt putting extra strain on the alternator.
If any of these sound familiar, don’t wait. A failing alternator can cause a sudden loss of electrical power and leave you stranded. Call (407) 214-4175 and let our Alafaya team run a proper diagnosis.
How We Diagnose Alternator & Starter Problems
The battery, starter, and alternator form your vehicle’s starting and charging system. When one part fails, the others absorb more stress, which is why we inspect the entire system rather than stopping at the first obvious symptom. The alternator converts mechanical energy from the running engine into electricity, recharging the battery and powering systems like your headlights, air conditioning, and fans. The starter draws from that stored battery energy to crank the engine each time you start the car.
Our diagnostic process begins with a comprehensive vehicle inspection. We read error codes using a scan tool, analyze live data from the charging system, perform a load test on the battery, and visually inspect related belts, hoses, and wiring. On some vehicles, accessing the alternator requires removing surrounding components, which affects labor time. A thorough inspection upfront determines the correct scope so there are no surprises when you review the estimate.
Once we’ve pinpointed the issue, we present the most cost-efficient solution and walk you through every detail: the parts needed, the repair timeline, and what to expect. Most Alternator and Starter replacements are completed within a few hours. We’ll confirm timing when we review your inspection results together.
Frequently Asked Questions
What Does the Alternator Actually Do?
The alternator keeps your battery charged while the engine is running and powers your vehicle’s electrical systems, including headlights, the radio, the fans, and air conditioning. Without a functioning alternator, the battery drains quickly and the car loses power even while driving.
Where Is the Alternator Located?
On many vehicles, the alternator sits near the front of the engine, secured by mounting brackets. The exact configuration varies by make and model. Some use an adjustable bracket to control belt tension, while others rely on an automatic tensioner. Its location and mounting setup are one reason professional diagnosis matters before assuming a quick fix.
What Are the Signs of a Bad Starter?
Common signs include a clicking or grinding noise when you turn the key, a situation where the lights work but the engine won’t engage, an engine that needs several attempts before it turns over, or visible smoke from under the hood. Starter issues can stem from electrical failure, mechanical failure, or full component breakdown.
How Long Do Starters & Alternators Last?
Most starters and alternators last between 7 and 10 years, or roughly 80,000 to 150,000 miles, depending on driving conditions and usage patterns. If your vehicle is approaching that range and showing symptoms, a diagnostic inspection is a smart step.
Is My Repair Covered by a Warranty?
Yes. Every service we perform is backed by the Nice difference.® 3-year/36,000-mile warranty. That warranty is honored at any Christian Brothers Automotive location nationwide, so you’re protected whether you’re in Alafaya or anywhere else in the country.
What Is the Digital Vehicle Inspection?
The Digital Vehicle Inspection (DVI) is a complimentary inspection we complete on every visit. We send you firsthand photos and videos of your vehicle’s condition directly to your smartphone. You can approve or deny any service recommendation from your phone, or call us to talk through the findings with a service advisor.
Do You Work with Extended Warranty Providers?
We work with all major extended warranty providers. When you schedule your visit, let us know your coverage and we can confirm what applies to your repair.
Can I Get a Ride While My Car Is Being Serviced?
Yes. Our Free Shuttle Service can drop you off and pick you up so you can handle work, school, or other responsibilities while your vehicle is in our care. Ask about availability when you schedule your appointment.
Your Local Christian Brothers Amenities
FAQs
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Q. "Why is the alternator important?"The alternator helps the battery maintain power. As the car is driving, it’s gaining power from the engine. During this time, the alternator is charging the battery. When the car stops running, the charge from the alternator allows the battery to continue providing power to the car.
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Q. "What does the alternator do?"As an alternate source of power, the alternator helps many features in the car run. It helps your air conditioning maintain proper airflow, powers the radio, and turns on the headlights, among other things. It can also add power to the engine.
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Q. "Where is the alternator located?"You’ll typically find the alternator near the front of the engine, bolted in with two brackets. One is adjustable (to allow for drive belt-tightening) while the other is fixed.
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Q. "What are some signs that my starter is going bad?"Some common symptoms that your starter is going bad or is dead include: clicking or other odd noises, lights working in your car but the engine won't turn, taking more than one attempt to start, or smoke coming from the hood.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.