What to Expect With a Orange County Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Frequently Asked Questions
How will you explain what my car needs?
We walk you through our findings in clear, everyday language and answer your questions before any work begins. Our team reviews what is urgent, what can wait, and why each item matters. You get the information you need to make decisions that feel right for you.
Can I wait at your shop during my service?
Yes, you are welcome to wait in our comfortable lobby while we work on your vehicle. If a service is expected to take longer than you prefer to wait, we can often provide a complimentary shuttle to help you stay on schedule for the rest of your day.
What kind of warranty do you offer on repairs?
We offer an industry-leading warranty on our repair work that reflects the confidence we have in our workmanship. Specific coverage can depend on the service and parts used, and our team is always ready to explain how the warranty applies to your visit so you know what to expect.
How long will my auto service usually take?
Service time depends on what your vehicle needs, such as simple maintenance versus more involved repairs. We provide an estimated timeframe after we inspect your car and keep you updated if anything changes. When longer work is needed, our shuttle service can often help you manage your schedule.
Will the same team help me each time I come back?
Our on-site owner or operators and core team of technicians strive to build ongoing relationships with our customers. While individual staff schedules can vary, you can expect to see familiar faces who know your vehicle’s history and are committed to caring for you like a neighbor at every visit.
Schedule Your Auto Service Today
Taking care of your vehicle does not have to be confusing or stressful. At Christian Brothers Automotive Alafaya, you receive clear explanations, careful workmanship, and a welcoming environment designed to make your visit as convenient as possible. Our team works to provide the kind of auto repair Orange County drivers can count on to stay confident behind the wheel.
If you are hearing a new noise, seeing a warning light, or simply know it is time for maintenance, we are ready to help. Reach out to schedule your next visit and let our team care for your vehicle with the honesty and attention you expect from a true neighbor.
Call (407) 214-4175 or contact us online to schedule your appointment today.
Your Local Christian Brothers Amenities
FAQs
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
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Q. "My car is make x and model x. Can you help me?"Yes! Christian Brothers Automotive has been providing reliable car maintenance and repair for over 40 years. Over that time, our professionals and ASE-certified technicians have handled a vast range of makes and models, and they continue to navigate the forefront of the auto industry’s technologies. If you own a vehicle from a major American or foreign car maker, we are ready to service it.
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Q. "Do you offer loaner vehicles or a shuttle service?"We understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go and even pick you up and bring you back.. Just select the shuttle service option when scheduling or let the service writer know when you call to make your appointment. For more information on our free shuttles, click here.
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Q. "Can I bring my own parts?"Yes, although we will not be able to offer our 3-year/36,000-mile warranty on these parts. Please reference this in your appointment details in the scheduler or when calling to make your appointment to ensure the shop is aware of your plans.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.