What to Expect With a Suspension Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
The Importance of a Well-Maintained Suspension System
A properly functioning suspension system is crucial for your vehicle's performance and safety. It does more than just make your ride comfortable; it directly impacts how your car handles and responds in various driving conditions. When your suspension is in poor condition, you might experience a range of symptoms, from minor discomfort to significant handling and safety risks.
Signs that your suspension may need attention include:
- Excessive Bouncing or Swaying: If your car continues to bounce long after hitting a bump, or if it sways excessively when turning, it's a strong indicator that your shocks or struts are worn out.
- A "Nose-Diving" Sensation When Braking: A worn suspension can cause the front of your vehicle to dip sharply when you apply the brakes, which can increase your stopping distance and lead to unstable braking.
- Uneven Tire Wear: Misalignment caused by a failing suspension can lead to tires wearing down unevenly and prematurely, shortening their lifespan and requiring you to replace them sooner.
- Unusual Noises: Squeaking, clunking, or rattling sounds, especially when driving over bumps, can signal loose or damaged suspension components.
- Steering Problems: A faulty suspension can make steering feel loose, and you may find your car pulling to one side while driving straight.
Addressing these issues promptly can prevent further damage to other parts of your vehicle, such as your tires and steering system, saving you money on more extensive repairs down the line. A healthy suspension system also contributes to better fuel efficiency and a more enjoyable driving experience.
Our Approach to Suspension Service
When you bring your vehicle to Christian Brothers Automotive Airline, our ASE-certified technicians will conduct a comprehensive inspection of your suspension system. We’ll carefully examine the shocks, struts, springs, and other vital components to identify any signs of wear or damage. We use the latest diagnostic equipment to accurately pinpoint the root cause of the problem, ensuring we provide an effective and lasting solution.
We believe in transparency, which means we will clearly explain our findings and provide you with a detailed estimate before any work begins. We will never perform a repair without your explicit approval. Our goal is to fix your vehicle correctly the first time, getting you back on the road in Baton Rouge with confidence. All of our work is backed by our 3-Year/36,000-Mile warranty, giving you peace of mind that your repairs are built to last.
If you’re noticing any signs of a suspension issue, don't wait. Schedule an appointment with Christian Brothers Automotive Airline today to ensure your vehicle is safe, stable, and ready for whatever the road ahead brings.
Regain control and comfort on the road. Our Baton Rouge car suspension specialists diagnose and repair issues for a safer, smoother ride. Book a service online or call (225) 314-6898.
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FAQs
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Q. "How do I know if my suspension needs service?"Signs that your car needs suspension service include braking problems, abnormal noises, and excessive bouncing. If you are experiencing any of these problems, we recommend getting your vehicle looked at by our professional technicians.
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Q. "What is the difference between shocks and struts?"While one of them will be found in every one of your vehicle’s tires, a vehicle will either have a shock or a strut at each wheel, never both. A shock cannot be used to replace a strut and a strut cannot be used to replace a shock. Which one does your vehicle have? Depends on the make and model. Learn more here.
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Q. "How often should I have my suspension system looked at?"We recommend that you have it looked at once a year or every 12,000 miles along with your regular scheduled maintenance. If you want to learn more about signs that your suspension is worn click here.
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Q. "Do you offer a shuttle service?"Yes! we understand you have a full schedule. Whether you need to get to work, school, or need to attend to other responsibilities, we can take you where you need to go. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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