1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Oil Change FAQs
What Is the Difference Between Synthetic & Conventional Oil?
Synthetic oil is formulated differently from conventional oil and can have different performance characteristics. Some vehicles require full-synthetic oil, while others may use conventional oil or synthetic blend oil. Follow the oil viscosity and performance specification in your owner’s manual rather than choosing an oil type based on a universal interval or benefit.
Why Is Changing the Oil Filter So Important?
The oil filter captures dirt, metal particles, and other contaminants carried by engine oil. A clogged or unsuitable filter may allow contaminants to remain in circulation, undermining the oil service. We install a new oil filter with every Oil and Filter Change.
Does Frequent Stop-and-Go Driving Affect My Oil?
Frequent short trips and stop-and-go driving may qualify as severe driving conditions when your vehicle manufacturer identifies them that way. Severe-use classifications and maintenance intervals vary by vehicle. Check the owner’s manual and maintenance reminder system, and ask us to review your vehicle’s requirements if you have questions.
How Does an Oil Change Affect My Manufacturer’s Warranty?
Warranty maintenance requirements vary by vehicle manufacturer. Keep documentation of routine oil changes and review the maintenance requirements in your warranty materials and owner’s manual. We can provide service documentation for work completed at our shop.
Can I Switch Between Different Oil Types?
Many vehicles can use different oil types when the replacement oil meets the manufacturer’s required viscosity and performance specifications. A vehicle that requires full-synthetic oil shouldn’t be serviced with an oil that doesn’t meet those requirements. Our technicians can review your vehicle history and current requirements when discussing oil options.
Your Local Christian Brothers Amenities
FAQs
-
Q. "What happens if I wait too long for an oil change?"Your oil helps lubricate and absorb heat within your engine. If you wait too long to get an oil change, your engine will eventually have severe and costly issues. Luckily oil changes are relatively inexpensive and have a quick service time. Click here to learn more about the consequences of not replacing your vehicle's oil.
-
Q. "What type of oil should I get for my vehicle?"This depends on what vehicle you drive. Each type has its own benefits such as life expectancy or price. If you are unsure what type of oil is right for your car, we can help you determine the best option for you.
-
Q. "How much oil does my vehicle require?"Most vehicles hold between 5 and 8 quarts, but it largely depends on the size of your engine.
-
Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
-
Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
-
Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
-
"I have been going to Christian Brothers for years. They are very dependable, trustworthy and do excellent work on my car ."
- Sandra Ploucher