1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Frequently Asked Questions
How Do I Know If My Radiator Is Failing?
Common signs include overheating, coolant leaks under the front of the vehicle, a sweet smell around the hood, or rusty or sludgy coolant. If your temperature gauge runs hotter than usual, schedule a cooling system inspection.
Is It Safe to Drive If My Engine Is Overheating?
It’s generally not safe to keep driving with an overheating engine. Continued driving can damage gaskets, heads, and other components. If your gauge climbs into the red or you see steam, pull over safely when possible, let the engine cool, and arrange for service. Don’t open a hot radiator cap.
Will You Recommend Repair or Replacement for My Radiator?
We base our recommendation on inspection findings and your goals for the vehicle. If a repair is appropriate, we explain that option. If corrosion, damage, or another condition makes replacement the better choice, we review why and discuss the details with you before any work starts.
How Long Does Radiator Service Usually Take?
Timeframes vary based on what we find and parts availability. Some cooling system repairs can be completed the same day, while full radiator replacement may take longer. Our team explains expected timing before work begins and can provide shuttle service to help you manage your schedule.
What Kind of Warranty Do You Offer on Radiator Work?
Qualifying radiator and cooling system work is covered by the Nice Difference® Warranty for 3 years or 36,000 miles, whichever occurs last. We can explain the warranty coverage that applies to your service.
Schedule Your Radiator Service Today
If you’re concerned about overheating, coolant leaks, or inconsistent temperature readings, schedule a cooling system inspection. We’ll inspect your vehicle, explain what we find, and discuss the appropriate radiator repair or replacement recommendation.
We can keep you informed throughout the visit, and complimentary shuttle service can help you keep your day moving.
Call (616) 504-6799 or contact us online to schedule your appointment.
Your Local Christian Brothers Amenities
FAQs
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Q. "What happens if there is not enough coolant in my vehicle?"If you do not refill your coolant, this can harm your vehicle and lead to costly repairs. It can lead to issues such as engine damage, warning lights showing on your dashboard, and could even cut off your engine altogether. Click here to learn more about what happens to your vehicle when there is not enough coolant.
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Q. "Does the cooling system affect my vehicle's A/C?"No, your vehicle's cooling system is an essential function that focuses on regulating the temperature of your engine. If your A/C is not properly working, this is not an issue with your car's cooling system and we recommend reaching out to your local Christian Brothers to have it properly diagnosed.
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Q. "What is wrong with my vehicle's cooling system?"We typically see four common cooling system issues: water pump failure, leaky radiator hoses, radiator leaks, and thermostat failure.
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Q. "Why is my cooling system so important?"The cooling system helps regulate your engine's temperature, which is why regular maintenance is important to protect your vehicle's engine.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a 3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.